Global Customer Service Coordinator: SAP & Order Management

EUROAPI; Paris; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

EUROAPI, located in Paris, is seeking a Global Customer Service Coordinator to join their Supply Chain team. The role involves handling client orders, ensuring document accuracy, and utilizing SAP and OCR tools. Key responsibilities include managing customer interactions, overseeing order processing, and liaising with sales teams.

The ideal candidate will have a licence or Master degree and prior experience in a similar position. Strong English communication skills and proficiency in Microsoft Office are essential. Join us to contribute to sustainable solutions in active pharmaceutical ingredients.

Qualifications

• Initial training: licence or Master degree.
• Professional experience: essential to have initial experience in a similar job.
• English is necessary.

Responsabilités

• Handle client orders for the geographic zone.
• Serve as Key User for SAP and Esker tools.
• Verify and send documents to sales team/clients.

Connaissances

Customer Service

SAP SD

Communication

Excel

Word

Outlook

International Commerce Knowledge

Formation

Licence or Master degree

Outils

OCR tool

Description du poste

EUROAPI, located in Paris, is seeking a Global Customer Service Coordinator to join their Supply Chain team. The role involves handling client orders, ensuring document accuracy, and utilizing SAP and OCR tools. Key responsibilities include managing customer interactions, overseeing order processing, and liaising with sales teams.

The ideal candidate will have a licence or Master degree and prior experience in a similar position. Strong English communication skills and proficiency in Microsoft Office are essential. Join us to contribute to sustainable solutions in active pharmaceutical ingredients.