Global Customer Care & Administration Specialist

Oway; Paris; Sur place; EUR 34 000 - 44 000; Plein temps

Résumé du poste

OWAY France is seeking a Customer Service & Administration Specialist to support customer relations, order processing, and administrative/financial activities in Paris. This role ensures an excellent customer experience while maintaining accurate internal processes and strong coordination between customers, internal departments, and international stakeholders.

The position requires fluency in French and English, strong organizational skills, and experience with SAP or similar systems for

Qualifications

• Fluent in French and English
• Strong organisational skills and attention to detail
• Experience with customer service and administration processes

Responsabilités

• Handle customer inquiries by phone and email in a professional manner
• Enter, verify, and monitor orders and customer data in SAP and other systems
• Assist with quotations, product sheets, and promotional materials
• Manage invoicing processes and basic reports on sales performance
• Coordinate with HQ and internal departments on product availability and promotions
• Support administrative activities and HR-related tasks as needed
• Maintain customer records and ensure data accuracy

Outils

SAP

Description du poste

OWAY France is seeking a Customer Service & Administration Specialist to support customer relations, order processing, and administrative/financial activities in Paris. This role ensures an excellent customer experience while maintaining accurate internal processes and strong coordination between customers, internal departments, and international stakeholders.

The position requires fluency in French and English, strong organizational skills, and experience with SAP or similar systems for