Global Assignment Consultant

SIRVA Inc.; France; Presencial; EUR 45.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Core flex hours

Health & wellbeing programmes

Learning & career development

Financial rewards

Global career opportunities

Descripción de la vacante

Sirva Inc. in France is seeking a Global Assignment Consultant to coordinate international relocation programs for corporate clients.

You will manage the assignee lifecycle, deliver assignment management services, and provide policy guidance to ensure compliant and smooth moves. The role requires 2+ years relocation or 3+ years customer service, strong written and verbal communication, and MS Office proficiency.

Formación

• 2+ years relocation experience or 3+ years customer service.
• Knowledge of international assignment management and global business practices.
• Strong problem-solving and ability to work independently.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office.
• Overseas work or living experience and additional language proficiency preferred.

Responsabilidades

• Oversee assignment management services including policy counseling and destination services.
• Coordinate household goods shipping and immigration support.
• Interpret policies and provide tailored guidance to assignees.
• Provide ongoing consultation throughout the assignment lifecycle.
• Collaborate with internal teams and Global Certified Providers.
• Liaise with client HR and manage exceptions.

Conocimientos

Relocation experience

Customer service

Policy knowledge

Communication skills

Organizational skills

Time management

Problem solving

MS Office

Educación

High school diploma

Bachelor's degree preferred

Herramientas

MS Office Suite

Descripción del empleo

Global Assignment Consultant

France | Hybrid working

One Team. One Purpose. One Global Impact.

Every relocation begins with people. Every move creates opportunity. At Sirva, we're united by one shared purpose: helping people and organisations move forward. Join us and you'll build a career where your work makes a difference every day.

MOVE WITH PURPOSE

Your Impact Starts Here

The Global Assignment Consultant (GAC) provides essential support to corporate clients by managing employees relocating for international assignments. The GAC serves as the primary point of coordination for assignees, ensuring effective delivery of assignment management services in line with international policies and procedures.

Key Responsibilities

Relocation & File Management (60%)

• Oversee delivery of assignment management services, including:
  • Policy counseling
  • Destination services
  • Household goods shipping
  • Immigration support
  • Departure services
  • Expense management
• Interpret client international assignment policies and provide tailored guidance to assignees
• Provide ongoing consultation throughout the assignment lifecycle

Supplier & Stakeholder Coordination (20%)

• Collaborate with internal teams to ensure seamless assignee experience
• Manage Global Certified Provider communications and ensure service quality

Client Communication & Support (10%)

• Act as liaison with client HR contacts on assignment-related matters
• Support exception management and provide policy recommendations
• Deliver status updates and proactively address issues

Other Responsibilities (10%)

• Perform additional duties to support Manager, Client, and Assignees

Qualifications & Skills

• Minimum:
  • 2+ years of relocation experience OR
  • 3+ years of customer service experience
• Knowledge of international assignment management and global business practices
• Strong problem-solving skills with ability to work independently
• Excellent written and verbal communication skills
• Strong organizational and multitasking ability
• Ability to meet deadlines in a fast-paced environment
• Strong interpersonal and presentation skills
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

Preferred Skills

• Overseas work or living experience
• Additional language proficiency

Education Requirements

• High school diploma (required)
• Bachelor's degree (preferred)

You'll Thrive at Sirva If You:

• Think smart
• Lead with helpfulness
• Put people first
• Take responsibility

LIVE THE SIRVA LIFE

Belong at Sirva

At Sirva, we are committed to creating an environment where employees can thrive professionally and personally. We encourage innovation, value diverse perspectives, and empower our people to make a meaningful difference every day.

Whether you're collaborating across borders, learning from experienced colleagues or celebrating shared achievements, you'll be part of a culture built on trust, respect and inclusion.

Join us and help shape the future of global mobility.

How We Support You To Grow

Being part of a truly global organisation means your opportunities can grow as far as your ambitions. From flexible ways of working and wellbeing initiatives to learning, development and financial rewards, we're committed to helping you thrive, both professionally and personally.

Benefits include:

• Hybrid working
• Core Flex Hours
• Health & wellbeing programmes
• Learning & career development
• Financial rewards
• Global career opportunities

Ready to Move Forward?

If you're looking for a career where you can make a meaningful impact while growing alongside a global team, we'd love to hear from you.