German-Speaking Inbound Support Specialist

Sumsub; Eu; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Global reach

Growth opportunities

Marriage and baby bonuses

Dog-friendly culture

Job summary

Sumsub, a leading AI-powered trust infrastructure company, is hiring a Customer Service Representative. You will interact with users in German, Turkish, and English, focusing on inbound support while safeguarding data and ensuring regulatory compliance.

No outbound calls are required, and you will receive comprehensive onboarding. Join a global team with diverse campaigns and growth opportunities, including support for personal development and learning in a fast-paced, inclusive environment.

Qualifications

• Conversational German, Turkish and English required.
• No prior work experience required; you will receive support to enter the role.
• Ability to navigate a large amount of information.

Responsibilities

• Interact with users verbally and in writing.
• Safeguard data confidentiality and security.
• Adhere to legal regulations and company standards.
• Pay attention to detail and precision in tasks.
• Continuously update knowledge in line with industry changes.
• This role involves only inbound calls; no outbound calls, chats or emails.

Skills

German

Turkish

English

Job description

Sumsub, a leading AI-powered trust infrastructure company, is hiring a Customer Service Representative. You will interact with users in German, Turkish, and English, focusing on inbound support while safeguarding data and ensuring regulatory compliance.

No outbound calls are required, and you will receive comprehensive onboarding. Join a global team with diverse campaigns and growth opportunities, including support for personal development and learning in a fast-paced, inclusive environment.