French-Speaking Remote Tech Support & Sales (Relocation)

Cross Border Talents; Paris; À distance; EUR 12 000 - 21 000; Plein temps

Avantages offerts par ce poste

Remote work Greece

Relocation package

Flight allowance

Base salary €1,045.72 gross/mo

Quarterly bonus €900

Monthly bonus €240

Paid onboarding

12-month contract

Résumé du poste

Cross Border Talents is seeking a native or fluent French-speaking agent to support a leading European telecom provider remotely from Greece. You will handle inbound calls and emails for tech support and billing, troubleshoot issues, and spot cross-sell opportunities.

The role offers 100% remote work in Greece, with a 12-month contract, onboarding, relocation assistance, and flight tickets every six months.

Qualifications

• Fluency in French (Native or C1 level).
• Good English skills (Minimum B2 level).
• Experience in customer service, technical support, or sales preferred.

Responsabilités

• Assist French-speaking customers via inbound calls and emails for tech support and billing/account management.
• Troubleshoot technical inquiries and guide customers to quick resolutions.
• Identify cross-selling and upselling opportunities for new products or upgraded plans.
• Deliver a professional, empathetic customer experience.

Connaissances

French fluency

English (B2+)

Customer service

Technical support

Sales experience

Description du poste

Cross Border Talents is seeking a native or fluent French-speaking agent to support a leading European telecom provider remotely from Greece. You will handle inbound calls and emails for tech support and billing, troubleshoot issues, and spot cross-sell opportunities.

The role offers 100% remote work in Greece, with a 12-month contract, onboarding, relocation assistance, and flight tickets every six months.