French-Speaking Luxury Car Customer Care Specialist

TP Greece; France; On-site; EUR 26,000 - 37,000; Full time

Benefits offered by this job

Relocation support

Health care benefits

Great Place to Work certification

Job summary

TP Greece is seeking a customer service ambassador in France to support luxury vehicle customers. You will guide clients through ownership journeys, handle service scheduling, roadside help, and product inquiries with a premium brand experience.

Requirements include fluent French (C1) and strong English (B2), excellent communication skills, and a passion for helping customers. The role offers relocation support, a competitive salary, and development opportunities in a multinational environment.

Qualifications

• Fluency in French (C1) required.
• Good command of English (B2) required.
• Excellent verbal and written communication skills.
• Strong customer-oriented mindset and empathy.
• Comfort with using digital tools and platforms.

Responsibilities

• Deliver outstanding customer support across multiple channels.
• Assist customers with service and maintenance appointments, vehicle inquiries, and roadside assistance requests.
• Provide support for connected vehicle services, apps, infotainment, and subscriptions.
• Handle cases and complaints professionally and escalate when needed.
• Coordinate appointments, courtesy vehicle requests, and follow-ups.

Job description

TP Greece is seeking a customer service ambassador in France to support luxury vehicle customers. You will guide clients through ownership journeys, handle service scheduling, roadside help, and product inquiries with a premium brand experience.

Requirements include fluent French (C1) and strong English (B2), excellent communication skills, and a passion for helping customers. The role offers relocation support, a competitive salary, and development opportunities in a multinational environment.