French-Speaking Junior Quality Engineer (Based in UK)

MSX International; Paris; Hybrid; EUR 31,000 - 38,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

MSX International is seeking a French-speaking Junior Quality Engineer to join our UK-based team. This full-time role involves liaising with dealership personnel, team leaders, and project management to support vehicle histories, trends and analysis, and helpdesk inquiries.

The ideal candidate is fluent in both French and English, with customer service experience and an engineering or automotive background. The position offers a hybrid working model with a salary up to £29,000 per year.

Qualifications

• Fluent in written and oral French and English.
• Customer service experience is advantageous.
• Engineering or automotive background is advantageous.
• Customer oriented focus.

Responsibilities

• Liaise with dealership personnel, Team Leaders and Project Management on vehicle histories and analysis.
• Record data into computer systems.
• Participate in training and data exchange for up to 4 weeks per year, including overnight stays as required.
• Accept other assignments related to equipment, literature, customer data systems and investigations as directed.
• Write and circulate data to Helpline Engineers, Project Management and staff when necessary.
• Complete information for Company documentation (expense reports, corrective actions, timesheets).
• On exception, arrange travel and perform ad hoc duties as required.

Skills

French language

English language

Customer service

Education

Engineering or automotive background

Job description

French-Speaking Junior Quality Engineer (Based in UK)

• Full-time
• Workplace Type: MSXI Office

MSX International is driving the mobility of tomorrow.We operate in over 80 countries and support the automotive industry with smart, digital, and sustainable solutions.

With us, you can actively shape the future of mobility – an exciting sector that never stands still. We offer an innovative working environment with flexible, hybrid options, and consider our employees to be our greatest asset: diverse, committed and always ready to break new ground.

Are you looking for variety, development and real impact? Welcome to MSX.

You will liaise with Dealership personnel at all levels, with Team Leader(s) / Project Management on Vehicle Case Histories, trends and analysis, and with Customer Engineers / Staff on all issues associated directly with Helpdesk obtaining clarification from the Group Leader / Team Leader / Project Management, if required.

Other responsibilities will include:

• Record data as required into a computer system
• Participate in training / product information exchange with appropriate data sources for up to 4 weeks per year including overnight stays as required
• Accept other assignments (responsibility for items of equipment, literature, Customer data systems, analysis, investigation, ISO9000 etc.) as determined by the Group Leader / Team Leader / Project Management
• Write and circulate data to other Helpline Engineers / Project Management / Customer / Customer Dealer staff when necessary
• Complete and provide information for Company documentation as necessary (Travel Expense Reports, Corrective Action Requests, Timesheets)
• On an exception basis, make travel arrangements and any other ad hoc duties as required

This is an excellent opportunity for an individual who has strong problem-solving skills and is process oriented.

Our ideal candidate will have:

• Fluent in written and oral French and English (essential)
• Customer Service experience (advantageous)
• Engineering or automotive background (advantageous)
• Customer oriented focus

• Salary up to £29,000 per annum
• Permanent role
• Hybrid working model (3 day home office)

About MSX

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Warranty & Technical
• Parts & Service
• Fleet & Mobility

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

Toharness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.