French-Speaking Customer Support Agent — Relocation Included

Mercier Consultancy MD; France; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Performance Bonus

Fully Paid Relocation Package

Fully Paid Training

Private Gym

Job summary

A specialized consultancy is seeking a French Speaking Customer Service Agent to join their team in Bulgaria. In this role, you will deliver exceptional service to French-speaking customers through various channels. You should possess strong communication skills and experience in customer service. The position offers a competitive salary, paid relocation support, and additional benefits including a monthly performance bonus and training. Ideal candidates must be adaptable and eager to embrace a new culture.

Qualifications

• Fluency in French (written and spoken); proficiency in English is advantageous.
• Experience in customer service, preferably in tech or service.
• Self-motivated and capable of working independently.

Responsibilities

• Provide exceptional service to customers via phone, email, and chat.
• Document customer interactions in the CRM system.
• Collaborate with teams for quick resolution of issues.

Skills

Fluency in French

Strong communication skills

Conflict resolution

Experience in customer service

Tools

CRM systems

Basic office software

Job description

A specialized consultancy is seeking a French Speaking Customer Service Agent to join their team in Bulgaria. In this role, you will deliver exceptional service to French-speaking customers through various channels. You should possess strong communication skills and experience in customer service. The position offers a competitive salary, paid relocation support, and additional benefits including a monthly performance bonus and training. Ideal candidates must be adaptable and eager to embrace a new culture.