French Customer Support Specialist — Sofia (Relocation)

United Talent Acquisition; Lyon; On-site; EUR 14,000 - 22,000; Full time

Benefits offered by this job

Fully paid training

Career development

Attractive salary packages

Private health insurance

Referral bonuses

Modern Sofia office with amenities

Job summary

United Talent Acquisition is seeking a French-speaking Customer Support Specialist to join our international team in Sofia, Bulgaria. The role requires delivering exceptional service via phone, email and chat, while assisting users and resolving inquiries. Relocation support is available and training is fully paid.

The position is full-time and on-site with an initial training period. Fluent French and English (B2) are required, and a customer-focused mindset is essential.

Qualifications

• Fluent French language required.
• English at B2 level or higher.
• Strong communication and customer-focused mindset.

Responsibilities

• Deliver outstanding customer service via phone, email, and chat
• Understand and address user needs to ensure satisfaction
• Help with general inquiries, product support, and troubleshooting
• Collaborate with your team to provide a seamless customer experience

Skills

French

English B2

Job description

United Talent Acquisition is seeking a French-speaking Customer Support Specialist to join our international team in Sofia, Bulgaria. The role requires delivering exceptional service via phone, email and chat, while assisting users and resolving inquiries. Relocation support is available and training is fully paid.

The position is full-time and on-site with an initial training period. Fluent French and English (B2) are required, and a customer-focused mindset is essential.