French-Speaking Customer Service Advisor - Relocate to Porto

Besthire; Paris; Sur place; EUR 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Comprehensive training

Résumé du poste

Besthire is seeking French-speaking Customer Service Advisors who are open to relocating to Porto, Portugal for a Fintech role. You will handle inquiries by phone, email and chat, keeping precise records and escalating complex issues. Full training and ongoing coaching are provided to support career development.

Candidates must be fluent in French and comfortable with daily use of English. Relocation assistance is available for those moving from abroad, and the position is on-site with a clear

Qualifications

• French-speaking is required.
• English daily usage for typical interactions.
• No prior experience required; comprehensive training provided.

Responsabilités

• Answer customer queries by phone, email, and chat.
• Maintain accurate records of each interaction.
• Escalate complex cases to the appropriate team when needed.

Connaissances

Fluent French

English communication

Customer service mindset

Description du poste

We're hiring French-speaking Customer Service Advisors open to relocating to Porto, Portugal for this Fintech role.

You'll support customers of a modern financial services product.

Work model: On-Site.

Start date: 21/Sep/26.

Relocation support is available for candidates moving from abroad.

On site.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and elevate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.