French-Speaking Customer Experience Coordinator - Porto

Besthire; Paris; Sur place; EUR 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Comprehensive training

Résumé du poste

Besthire is seeking French-speaking Customer Service Advisors who are open to relocating to Porto, Portugal for a Fintech role. You will handle inquiries by phone, email and chat, keeping precise records and escalating complex issues. Full training and ongoing coaching are provided to support career development.

Candidates must be fluent in French and comfortable with daily use of English. Relocation assistance is available for those moving from abroad, and the position is on-site with a clear

Qualifications

• French-speaking is required.
• English daily usage for typical interactions.
• No prior experience required; comprehensive training provided.

Responsabilités

• Answer customer queries by phone, email, and chat.
• Maintain accurate records of each interaction.
• Escalate complex cases to the appropriate team when needed.

Connaissances

Fluent French

English communication

Customer service mindset

Description du poste

Besthire is seeking French-speaking Customer Service Advisors who are open to relocating to Porto, Portugal for a Fintech role. You will handle inquiries by phone, email and chat, keeping precise records and escalating complex issues. Full training and ongoing coaching are provided to support career development.

Candidates must be fluent in French and comfortable with daily use of English. Relocation assistance is available for those moving from abroad, and the position is on-site with a clear