French-Speaking Customer Service Advisor - Relocate to Lisbon

Besthire; Paris; Sur place; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Relocation support

Hybrid work model

Training & career development

Résumé du poste

Besthire is hiring French-speaking Customer Service Advisors who are open to relocating to Lisbon, Portugal for a tech role. You will assist users of a major digital platform with account and product support in a hybrid work model.

You will answer questions by phone, email and chat, keep accurate records of each interaction, and escalate complex cases to the right team. Full training and ongoing coaching are provided, with clear career progression and relocation support for candidates moving

Qualifications

• Strong French communication skills.
• Confident in English for day-to-day work.
• Customer service experience is a plus but not required.

Responsabilités

• Answer customer questions by phone, email and chat.
• Keep accurate records of each interaction.
• Escalate complex cases to the right team when needed.

Connaissances

French fluency

English communication

Description du poste

We're hiring French-speaking Customer Service Advisors open to relocating to Lisbon, Portugal for this Tech role.

You'll help users of a major digital platform with account and product support.

Work model: Hybrid.

Start date: 07/Sep/26.

Relocation support is available for candidates moving from abroad.

Hybrid.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and elevate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.