French Speaking Customer Experts for messaging app - Work In Athens, Greece

Mercier Consultancy Group; France; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Professional training

Bonus scheme (13th/14th salaries)

Career growth opportunities

Job summary

Mercier Consultancy Group is seeking French-speaking customer experts for a leading messaging app. The role requires relocation to Athens, Greece, and on-site presence, with English proficiency for international collaboration.

You will provide world-class support, resolve technical inquiries, and help maintain a safe, engaged user community while contributing to ongoing process improvements within the social media sector.

Qualifications

• Native or fluent French (spoken and written) is mandatory.
• Strong command of English for international team communication.
• Interest in social media and digital communication trends.

Responsibilities

• Provide world-class support to users of a leading global messaging platform via chat.
• Resolve technical inquiries and account-related concerns via chat and messaging interfaces.
• Ensure user satisfaction by maintaining high standards of quality and efficiency.
• Collaborate with cross-functional teams to escalate complex issues and provide insights.
• Foster a positive and safe community environment for all users.
• Contribute to the continuous improvement of customer support processes.
• Stay updated with latest app features and platform guidelines to assist accurately.
• Relocate to Athens, Greece for this on-site position.

Skills

French language

English proficiency

Relocation ready

Customer focus

Job description

French Speaking Customer Experts for messaging app

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top‑tier talent with industry‑leading global brands. We pride ourselves on facilitating life‑changing career moves, particularly for those seeking professional opportunities in Europe’s most vibrant hubs.

Job Overview

We are currently seeking talented professionals for the French Speaking Customer Experts for messaging app position in Greece, a unique role within the dynamic social media industry. This is an excellent opportunity to join a high‑growth environment while enjoying the Mediterranean lifestyle, making it one of the most sought‑after French‑speaking jobs currently available.

Key Responsibilities

• Provide world‑class support to users of a leading global messaging platform within the social media industry.

• Resolve technical inquiries and account‑related concerns via chat and messaging interfaces.

• Ensure user satisfaction by maintaining high standards of quality and efficiency in every interaction.

• Collaborate with cross‑functional teams to escalatete complex issues and provide insights into user trends.

• Foster a positive and safe community environment for all users of the messaging app.

• Contribute to the continuous improvement of customer support processes within the social media sector.

• Stay updated with the latest app features and platform guidelines to provide accurate assistance.

• Native or fluent French (spoken and written) is mandatory for this role.

• Strong command of English for international team communication.

• Valid EU passport (mandatory requirement for visa processing).

• A genuine interest in the social media industry and digital communication trends.

• Excellent problem‑solving skills and a proactive, customer‑focused mindset.

• Ability to relocate to Athens, Greece for this on‑site position.

What We Offer

• Competitive Monthly Salary plus 13th and 14th salaries paid as annual bonuses.
• Monthly Performance Bonus tailored to individual and team success.
• Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
• Comprehensive health insurance and additional social benefits.
• Fully Paid professional training program to set you up for success.
• Career growth opportunities within a major social media industry leader.
• And Much More…

Life in Greece

Embarking on one of these French‑speaking jobs in Greece means more than just a career step; it is an immersion into a rich cultural heritage and a world‑famous sunny climate. Greece offers a perfect harmony of ancient history and modern city life, making it a dream destination for young professionals seeking adventure. Whether you are exploring the historic landmarks or enjoying the vibrant nightlife, the quality of life in Greece is truly unmatched.

With a comprehensive relocation package, starting your new journey in Greece is seamless and stress‑free. Indulge in world‑renowned cuisine, enjoy the crystal‑clear waters of the Aegean Sea, and join a thriving international community that makes Greece one of the most welcoming countries in Europe. Apply today to secure your future in this beautiful Mediterranean paradise.