French/English AI Safety Content Specialist – Lisbon (On-site)

Cross Border Talents; Toulouse; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Meal allowance

Life in Lisbon

Job summary

Cross Border Talents is hiring a French & English Customer Support Specialist for on-site work in Lisbon. The role focuses on evaluating and annotating content to keep AI systems safe and reliable, with 24/7 rotational shifts and no early leave during the initial six months.

You will work in a dynamic, multicultural environment supporting a Social Media Generative AI project. Fluency in French and strong English (B2+) are required, with technical aptitude for AI platforms and a pragmatic,

Qualifications

• Fluent in French with excellent written communication; strong English (B2+).
• AI data annotation and evaluation platforms experience is a plus.
• Analytical, pragmatic problem-solver capable of fast, precise evaluations.
• Full flexibility for 24/7 rotational shifts; no planned vacations for six months.
• Successful completion of a mandatory SHL online assessment during hiring.

Responsibilities

• Content evaluation & safety for a French-language audience on a Social Media LLM platform.
• AI data annotation, labeling, safety checks, and qualitative feedback on model outputs.
• Make quick, accurate decisions based on project guidelines and safety standards.
• Work within a 24/7 rotational shift pattern to support round-the-clock operations.

Skills

French (native)

English (B2+)

AI data annotation

Analytical mindset

Availability for 24/7 shifts

SHL assessment

Job description

Cross Border Talents is hiring a French & English Customer Support Specialist for on-site work in Lisbon. The role focuses on evaluating and annotating content to keep AI systems safe and reliable, with 24/7 rotational shifts and no early leave during the initial six months.

You will work in a dynamic, multicultural environment supporting a Social Media Generative AI project. Fluency in French and strong English (B2+) are required, with technical aptitude for AI platforms and a pragmatic,