Fleet Care Manager (m/f/d)

Roadsurfer; Marseille; Hybrid; EUR 28,000 - 30,000; Full time

Benefits offered by this job

Team events

Camper budget

Discounts

Health insurance

Meal vouchers

Job summary

roadsurfer in Marseille is seeking a hands-on coordinator to manage all processes related to our camper vans. You will be responsible for vehicle preparation and supervise the agents involved in preparation.

You will also train agents, monitor vans on return, report any damages to HQ in Munich and arrange repairs, and ensure high quality standards in all prep steps.

Qualifications

• You have completed an apprenticeship, preferably in car rental, tourism or similar.
• A high level of service and customer orientation and a friendly and open manner are a matter of course for you.
• You are absolutely hands-on and have good communication skills.
• You are a resilient problem solver and organisational talent.
• You are fluent in English and French.
• You have a class B driving licence.

Responsibilities

• Coordinate all processes related to our camper vans.
• Oversee vehicle preparation activities.
• Provide technical management and guidance to the agents responsible for preparation.
• Involve in training and proactively contribute to training of agents.
• Monitor camper vans upon return, check for damage, report to Munich HQ and initiate repairs.
• Ensure quality standards are met in the preparation of camper vans.

Skills

Customer orientation

Hands-on

Communication

Resilience

Organisational skills

Education

Apprenticeship in car rental / tourism or similar

Job description

Why roadsurfer?

• TEAMSPIRIT & TEAMEVENTS: Look forward to a great team atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as barbecues, an after-work drink, or afterwork activities at the station.

• CAMPER BUDGET: You receive an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.

• DISCOUNTS: Take advantage of our corporate benefits platform and Family & Friends discounts.

• HEALTH INSURANCE: Roadsurfer covers 50% of your health insurance contribution.

• MEAL VOUCHERS: 60% covered by Roadsurfer.

The role - your passion

• You are responsible for the coordination of all processes related to our camper vans

• You are on board when it comes to the preparation of the vehicles

• You will also be responsible for the technical management and guidance of the agents who are assigned to the preparation of the vehicles

• If necessary, you will also be involved in training and proactively contribute to the training of the agents

• You keep an eye on our camper vans when they are returned after their holidays and check for any damage, report this to our Munich HQ and initiate the appropriate repairs

• Last but not least, you will ensure that our quality standards are met, especially with regard to the preparation of our camper vans

What you need to surf the wave with us

• You have successfully completed an apprenticeship, preferably in the areas of car rental, tourism or similar

• A high level of service and customer orientation and a friendly and open manner are a matter of course for you

• You are absolutely hands‑on (so you don't have a problem getting your hands dirty) and have good communication skills

• You are a resilient problem solver and organisational talent

• You are fluent in English and French

• You have a class B driving licence

Your Salary

We transparency. The salary range for this position is between 28,000 EUR and 30,000 EUR gross per year. We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly. Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together to determine which level within the salary band is the best fit for you. In an annual feedback meeting, your salary will be reviewed at least once a year.

Ready to surf?

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales - a platform where you can discover and book unique camping spots. But that's only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!