Fleet Care Manager (m/f/d)

Roadsurfer; France; Presencial; EUR 28 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Camper budget

Health insurance 50%

Meal vouchers 60%

Team events

Discounts

Corporate benefits platform

Resumo da oferta

Roadsurfer is seeking an organized, hands-on Camper Van Coordinator to join our operations team in France. You will coordinate all processes related to our camper vans, oversee vehicle preparation, and provide guidance to agents responsible for prep.

Fluency in English and French, a valid B-class license, and a service-oriented mindset are essential. You will help maintain quality standards, participate in training, and support annual salary discussions within the 28,000–30,000 EUR gross range.

Qualificações

• Apprenticeship in car rental or tourism.
• High level of service and customer orientation.
• Hands-on approach with good communication skills.
• Resilient problem solver and organisational talent.
• Fluent in English and French.
• Class B driving licence.

Responsabilidades

• Coordinate all processes related to camper vans.
• Oversee preparation of vehicles.
• Provide technical management and guidance to agents.
• Involve in training of agents.
• Monitor vans on return for damages and report to HQ, initiating repairs.
• Ensure quality standards in vehicle preparation.

Conhecimentos

English fluent

French fluent

Hands-on attitude

Communication skills

Problem solving

Organisational talent

Customer service mindset

Driving licence (B)

Formação académica

Apprenticeship in car rental or tourism

Descrição da oferta de emprego

Why the company?

• TEAMSPIRIT & TEAMEVENTS: Look forward to a great team atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as barbecues, an after-work drink, or afterwork activities at the station.

• CAMPER BUDGET: You receive an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.

• DISCOUNTS: Take advantage of our corporate benefits platform and Family & Friends discounts.

• HEALTH INSURANCE: the company covers 50% of your health insurance contribution.

• MEAL VOUCHERS: 60% covered by the company.

The role - your passion

• You are responsible for the coordination of all processes related to our camper vans

• You are on board when it comes to the preparation of the vehicles

• You will also be responsible for the technical management and guidance of the agents who are assigned to the preparation of the vehicles

• If necessary, you will also be involved in training and proactively contribute to the training of the agents

• You keep an eye on our camper vans when they are returned after their holidays and check for any damage, report this to our Munich HQ and initiate the appropriate repairs

• Last but not least, you will ensure that our quality standards are met, especially with regard to the preparation of our camper vans

What you need to surf the wave with us

• You have successfully completed an apprenticeship, preferably in the areas of car rental, tourism or similar

• A high level of service and customer orientation and a friendly and open manner are a matter of course for you

• You are absolutely hands-on (so you don't have a problem getting your hands dirty) and have good communication skills

• You are a resilient problem solver and organisational talent

• You are fluent in English and French

• You have a class B driving licence

Your Salary

We transparency. The salary range for this position is between 28,000 EUR and 30,000 EUR gross per year. We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly. Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together to determine which level within the salary band is the best fit for you. In an annual feedback meeting, your salary will be reviewed at least once a year.

Ready to surf?

We are more than Europe's largest campervan rental company. In 2021 we launched our platform the company spots in addition to our other products rent, abo and sales - a platform where you can discover and book unique camping spots. But that's only the beginning. We are growing fast, so hop on board and join us on our journey. The the company philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!