Fleet Care Manager (m/f/d)

roadsurfer GmbH; Cabriès; On-site; EUR 28,000 - 30,000; Full time

Benefits offered by this job

Team events

Camper budget

Discounts

Health insurance

Meal vouchers

Job summary

roadsurfer GmbH is seeking a hands-on Vehicle Prep Coordinator to manage all processes related to our camper vans. You will coordinate vehicle preparation, oversee the technical management and guidance of the agents, and contribute to training the team.

You will monitor vans on return, report any damage to Munich HQ, initiate repairs, and ensure that our high quality standards are met in every prep activity. Fluency in English and French and a Class B driving licence are required.

Qualifications

• Apprenticeship in car rental, tourism or similar.
• Strong customer service orientation and professional appearance.
• Hands-on approach with ability to work in a dynamic environment.

Responsibilities

• Coordinate all processes related to camper vans.
• Oversee vehicle preparation and technical management of prep agents.
• Guide and train agents responsible for vehicle prep.
• Involve in training activities to improve team performance.
• Monitor vans on return, report damages to Munich HQ, and initiate repairs.
• Ensure high quality standards are met in all prep activities.

Skills

English (fluent)

French (fluent)

Customer service

Hands-on

Problem solving

Organisational skills

Education

Apprenticeship in car rental/tourism

Job description

Why roadsurfer?

• TEAMSPIRIT & TEAMEVENTS: Look forward to a great team atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as barbecues, an after-work drink, or afterwork activities at the station.

• CAMPER BUDGET: You receive an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.

• DISCOUNTS: Take advantage of our corporate benefits platform and Family & Friends discounts.

• HEALTH INSURANCE: Roadsurfer covers 50% of your health insurance contribution.

• MEAL VOUCHERS: 60% covered by Roadsurfer.

The role - your passion

• You are responsible for the coordination of all processes related to our camper vans

• You are on board when it comes to the preparation of the vehicles

• You will also be responsible for the technical management and guidance of the agents who are assigned to the preparation of the vehicles

• If necessary, you will also be involved in training and proactively contribute to the training of the agents

• You keep an eye on our camper vans when they are returned after their holidays and check for any damage, report this to our Munich HQ and initiate the appropriate repairs

• Last but not least, you will ensure that our quality standards are met, especially with regard to the preparation of our camper vans

What you need to surf the wave with us

• You have successfully completed an apprenticeship, preferably in the areas of car rental, tourism or similar

• A high level of service and customer orientation and a friendly and open manner are a matter of course for you

• You are absolutely hands‑on (so you don't have a problem getting your hands dirty) and have good communication skills

• You are a resilient problem solver and organisational talent

• You are fluent in English and French

• You have a class B driving licence

Your Salary

We transparency. The salary range for this position is between 28,000 EUR and 30,000 EUR gross per year. We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly. Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together to determine which level within the salary band is the best fit for you. In an annual feedback meeting, your salary will be reviewed at least once a year.

Ready to surf?

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales - a platform where you can discover and book unique camping spots. But that's only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!