Field Technical Service Engineer

Rise Technical Recruitment Limited; Le Mans; Remote; EUR 50,000 - 60,000; Full time

Benefits offered by this job

Company car

Annual bonus

Home-based role

Job summary

Rise Technical Recruitment Limited is seeking a Field Technical Services Engineer (BBBH280450) for France. This home-based role requires planning customer visits and delivering technical support across the French market with substantial travel.

You will liaise with customers and internal teams to resolve packaging-related issues. The position offers €50,000–€60,000 per year plus a company car and an annual bonus, with autonomy and exposure to diverse end markets including dairy, meat, pharma and

Qualifications

• Customer-facing technical service experience in packaging
• Fluent English and French; EU passport
• Full driving licence; willing to travel 70% across France

Responsibilities

• Plan and deliver customer visits, trials and technical consultations
• Identify material issues and liaise with product development on solutions
• Document findings and actions in Salesforce/CRM from home office
• Support trials of new solutions and provide technical guidance

Skills

Customer-facing

Technical service

Field service

Packaging materials

CRM/Salesforce

Tools

Salesforce

Job description

Field Technical Service Engineer (BBBH280450) France

Salary: EUR50000 - EUR60000 per annum + Company Car + Annual Bonus

Field Technical Services Engineer /Ingénieur Application (Flexible Packaging)

€50,000 – €60,000 + 10–20% Bonus + Company Car/Fuel Card + Home-Based + Technical Autonomy

North West France (Commutable from: Rennes, Nantes, Brest, Saint-Brieuc, Vannes, Lorient, Angers)

Are you a Field Technical Services Engineer, Technical Service Engineer or Technical Applications Engineer from a flexible packaging OEM, looking for a highly customer-facing role where you’ll be trusted to run your own patch and influence real product solutions?

On offer is a home-based, permanent position with a global flexible packaging manufacturer supplying major food and healthcare markets, where you’ll work consultatively with customers across France, trialling new materials and resolving technical issues alongside product development.

The business is long-established and operates at significant scale, offering strong stability and a broad product portfolio across multiple end markets (including dairy, meat, pharma and pet food). As part of a continued focus on EU operations and service quality, they’re strengthening their technical field support capability.

In this role you’ll plan customer visits efficiently, spend the majority of your time on-site (circa 70% travel), identify issues with packaging material performance, support trials of new solutions, and formalise findings via CRM (Salesforce) from your home office. This role would suit a French-speaking technical professional who enjoys autonomy, variety, and being the "go-to" person for customers and internal stakeholders.

The Role:

• Home-based Field Technical Services role covering France (c.70% travel)
• Plan and deliver customer visits, trials and technical consultations
• Identify material/product issues and liaise with product development on solutions
• Formalise site findings and actions via Salesforce/CRM

The Person:

• Fluent French + English, with EU citizenship (travel requirements)
• Technical experience with a flexible packaging OEM (customer-facing / applications / technical service)
• Full driving licence

Reference Number: BBH280450

We are an equal opportunities employer and welcome applications from all suitable candidates.