Technical Service Engineer

Rise Technical; Pays de la Loire; À distance; EUR 52 000 - 68 000; Plein temps

Résumé du poste

Rise Technical is seeking a fluent French-speaking Field Technical Services Engineer to join a global flexible packaging OEM. The role is home-based with circa 70% travel across France, delivering expert technical support and trials for customers in food, pharma and healthcare markets.

You will plan visits, run trials, document findings in Salesforce, and work closely with product development to drive practical packaging improvements while liaising with internal stakeholders.

Qualifications

• Fluent French and English with EU citizenship.
• Experience in field technical services within packaging or related manufacturing.
• Strong communication and problem-solving skills.

Responsabilités

• Plan and deliver customer visits, trials and technical consultations.
• Identify material or process issues and liaise with product development on solutions.
• Document findings and actions via Salesforce CRM and share with stakeholders.

Connaissances

Field service

Customer-facing

Technical support

Formation

Engineering degree

Description du poste

North West France (Commutable from: Rennes, Nantes, Brest, Saint-Brieuc, Vannes, Lorient, Angers)

Are you a Field Technical Services Engineer, Technical Service Engineer or Technical Applications Engineer from a flexible packaging OEM, looking for a highly customer-facing role where you'll be trusted to run your own patch and influence real product solutions?

On offer is a home-based, permanent position with a global flexible packaging manufacturer supplying major food and healthcare markets, where you'll work consultatively with customers across France, trialling new materials and resolving technical issues alongside product development.

The business is long-established and operates at significant scale, offering strong stability and a broad product portfolio across multiple end markets (including dairy, meat, pharma and pet food). As part of a continued focus on EU operations and service quality, they’re strengthening their technical field support capability.

In this role you'll plan customer visits efficiently, spend the majority of your time on-site (circa 70% travel), identify issues with packaging material performance, support trials of new solutions, and formalise findings via CRM (Salesforce) from your home office.

This role would suit a French-speaking technical professional who enjoys autonomy, variety, and being the "go-to" person for customers and internal stakeholders.

The Role:

• Home-based Field Technical Services role covering France (c.70% travel)
• Plan and deliver customer visits, trials and technical consultations
• Identify material/product issues and liaise with product development on solutions
• Formalise site findings and actions via Salesforce/CRM

The Person:

• Fluent French + English, with EU citizenship (travel requirements)
• Technical experience with a flexible packaging OEM (customer-facing / applications / technical service)
• Full driving licence

Reference Number: BBH280450

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.