EV Charging Tech Support Engineer - France (Pre/Sales)

AUTEL Energy - Europe

Paris

On-site

EUR 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Performance bonus

Job summary

Autel Energy in Paris, France is seeking an experienced TS – FR professional to join our team. The role focuses on pre-sales and after-sales technical support, coordinating with R&D, and delivering technical documentation and training.

Ideal candidates hold a Bachelor’s degree with 3+ years in electric power, electronics, or automotive engineering, fluent in English and French (Chinese is a plus). This on-site, full-time position offers a competitive compensation package and growth opportunities.

Qualifications

Bachelor degree or above in electric power, electronics, measurement and control tech, automotive engineering or related science fields.
Fluency in English and French; Chinese is a plus.
Strong understanding of French electrical standards NF C 14-100 and NF C 15-100, and IRVE regulations.

Responsibilities

Provide pre-sales and after-sales technical support for customers, including project delivery and commissioning.
Resolve technical issues promptly, gather feedback, perform root-cause analysis, and relay requirements to R&D.
Gather and synthesize customer feedback to identify trends and drive product improvements with R&D.
Create and deliver technical documentation and training materials, including repair case studies.