Enterprise Cloud TAM - Accelerate Adoption (France)

Google

Paris

Sur place

EUR 80 000 - 82 000

Plein temps

14 jours+

Générateur de candidature

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Avantages offerts par ce poste

Equity

Benefits

Résumé du poste

Google is seeking a Technical Account Manager (TAM) to be the primary technical advisor for our enterprise customers in France. You will accelerate cloud adoption, optimize operations, and help customers realize value from Google Cloud through deep technical guidance and strong relationships.

You will collaborate with cross-functional teams to drive transformations, manage migrations, and ensure customer success.

Qualifications

Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role working with stakeholders and managing customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
Ability to communicate in English and French fluently to support client relationship management in this region.

Responsabilités

Accelerate customer adoption of Google Cloud by leading the implementation journey and providing technical guidance.
Advocate for customer needs to overcome adoption blockers and drive feature development across multiple work streams.
Develop relationships with key stakeholders to understand business needs and develop roadmaps; lead quarterly business reviews.
Plan for customer events and launches with Support, Engineering, and SRE to ensure success during critical moments and guide issues to resolution.
Develop best practices and assets from customer engagements to scale initiatives via partners.