EMEA Channel Operations Lead — Data & Process Excellence

Zoomcar; Paris; Sur place; EUR 65 000 - 85 000; Plein temps

Résumé du poste

Zoomcar is seeking a Channel Operations Manager to join its EMEA team in Paris. This role involves managing a team of Channel Operations Specialists, ensuring customer satisfaction, and improving channel support activities.

The ideal candidate will have over 5 years of experience in channel operations, strong organizational skills, and fluency in English. Tools like Salesforce and Tableau will be part of daily operations. Join us in shaping best-in-class operational support.

Qualifications

• 5+ years of experience in channel operations or sales operations.
• Strong organizational and time-management skills.
• Proven experience in team management.

Responsabilités

• Manage the team to ensure customer satisfaction goals.
• Oversee workflows and delegation of tasks.
• Monitor and analyze channel requests for feedback.

Connaissances

Channel operations experience

Team management

Problem solving

Communication skills

Salesforce

Tableau

Excel

Outils

Salesforce

PRMs

Tableau

Excel

Description du poste

Zoomcar is seeking a Channel Operations Manager to join its EMEA team in Paris. This role involves managing a team of Channel Operations Specialists, ensuring customer satisfaction, and improving channel support activities.

The ideal candidate will have over 5 years of experience in channel operations, strong organizational skills, and fluency in English. Tools like Salesforce and Tableau will be part of daily operations. Join us in shaping best-in-class operational support.