Director, Technical Account Management — Cybersecurity Leader

Jobgether; France; Sur place; EUR 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance-based bonus structure

Stock options

Health coverage and insurance

Flexible work-from-anywhere

Résumé du poste

Jobgether is seeking a Director of Technical Account Management in France to lead a global TAM team that advises customers and handles complex technical escalations. You will drive threat intelligence adoption, security data integration, and scalable processes across Customer Success, Product, and Engineering.

The role emphasizes leadership, cybersecurity expertise, and the ability to deliver measurable business outcomes for clients across industries.

Qualifications

• 12+ years in client-facing cybersecurity consulting, TAM, or related roles.
• Leadership of technical teams in B2B SaaS environments.
• Strong knowledge of cybersecurity, threat intelligence, identity threats, and security operations.
• Experience implementing SaaS solutions and integrating security tech.
• Excellent communication with technical and executive audiences.

Responsabilités

• Lead, develop, and scale TAM team to be trusted customer advisors and escalation resources.
• Hire, onboard, coach, and manage TAM members; assess capacity and future needs.
• Develop TAM processes, workflows, and playbooks emphasizing automation and repeatability.
• Provide advanced technical guidance on cybersecurity, threat intelligence, and security data.
• Operationalize threat intelligence within customers' security workflows and investigations.
• Create and maintain playbooks, enablement materials, and best practices for measurable outcomes.
• Collaborate with Customer Success, Product, Engineering to address challenges and improve capabilities.
• Establish escalation processes and dashboards to demonstrate TAM impact and retention.
• Support customer-facing teams with training and enablement on cybersecurity topics.

Connaissances

Cybersecurity leadership

Threat intelligence

Executive communications

Cross-functional collaboration

Problem solving

Outils

APIs & webhooks

Python

Description du poste

Jobgether is seeking a Director of Technical Account Management in France to lead a global TAM team that advises customers and handles complex technical escalations. You will drive threat intelligence adoption, security data integration, and scalable processes across Customer Success, Product, and Engineering.

The role emphasizes leadership, cybersecurity expertise, and the ability to deliver measurable business outcomes for clients across industries.