Enterprise Technical Account Manager

Jobgether

France

Sur place

EUR 65 000 - 105 000

Plein temps

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Avantages offerts par ce poste

Competitive compensation package
Equity options (ISO)
Early exercise opportunities
10-year post-termination exercise for
Work with large enterprise customers
Cross-functional collaboration
Continuous skill development
Dynamic, innovation-driven environment

Résumé du poste

Jobgether in France seeks a Technical Account Manager to act as a strategic and technical partner for large enterprise customers.

You will guide customers from onboarding through adoption, retention, and expansion, while collaborating with Sales, Support, and Engineering to deliver measurable value.

This role blends technical depth, project management, and consultative problem-solving to translate complex data environments into practical recommendations and to influence product evolution.

Qualifications

  • 5+ years in a client-facing or technology-focused role combining strong business understanding with technical expertise.
  • Experience delivering technical projects with a customer-first mindset and empathy for customer needs.
  • Excellent project management, organization, written and verbal communication skills.
  • Ability to understand complex technical environments including SQL, databases, APIs, and reporting tools.

Responsabilités

  • Own the technical customer journey from kickoff and onboarding through ongoing success, adoption, retention, and expansion.
  • Manage and execute customer-facing technical projects with timely onboarding aligned to customer objectives.
  • Build relationships with enterprise customers and understand their business requirements, environments, use cases, and challenges.
  • Provide proactive technical guidance and best practices to maximize platform value and adoption.
  • Collaborate with Sales and Customer Success to identify opportunities for platform adoption and growth.
  • Work with Support, Engineering, and other teams to resolve complex technical issues and escalations.
  • Translate customer requirements into practical, efficient solutions across complex systems.
  • Identify emerging use cases and communicate insights to Engineering and product teams.
  • Balance technical depth with business priorities to serve as a trusted advisor.
  • Manage competing priorities and deadlines while maintaining high customer service standards.

Connaissances

Client-facing experience
Technical background
Project management
SQL & databases
APIs
Communication skills
Cross-functional collaboration
Problem solving

Outils

SQL
APIs
Reporting tools
Data analytics tools

Description du poste

Jobgether in France seeks a Technical Account Manager to act as a strategic and technical partner for large enterprise customers.

You will guide customers from onboarding through adoption, retention, and expansion, while collaborating with Sales, Support, and Engineering to deliver measurable value.

This role blends technical depth, project management, and consultative problem-solving to translate complex data environments into practical recommendations and to influence product evolution.

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