Director of Client Services & Strategic Growth

Prime Health Services; Poitiers; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental and Vision Insurance

Disability Insurance

Life Insurance

Generous PTO Policy

Employee recognition programs

Corporate office amenities

Frequent employee events

Résumé du poste

Prime Health Services is seeking an experienced Client Services Senior Manager in Poitiers to lead key client accounts and strategic partnerships. You will resolve escalated issues, guide recruitment and development of staff, and collaborate with the PPO network team to deliver high-quality, timely results.

The role involves leading client stewardship initiatives, presenting analysis to clients, and traveling up to 50% to meet client needs and drive growth for Prime Health Services.

Qualifications

• Bachelor's degree in business administration or related field.
• 10+ years of workers' compensation, group health, and/or auto liability market experience.
• Prior experience with Bill Review required.
• 7+ years of PPO or Specialty Network experience preferred.

Responsabilités

• Manage key client accounts and service assigned client accounts.
• Build and maintain client relationships via effective communication and timely problem resolution.
• Upsell PHS services to grow revenue and meet clients’ needs.
• Collaborate with the Client Services team to ensure quality and timely deliverables aligned with client expectations.
• Coordinate and present all analysis requests for client stewardship material.
• Travel up to 50% as directed by the EVP of Client Services.

Connaissances

Client relationship management

Communication skills

Analytical problem solving

Formation

Bachelor's degree in business administration or related field

Outils

Bill Review

Description du poste

Prime Health Services is seeking an experienced Client Services Senior Manager in Poitiers to lead key client accounts and strategic partnerships. You will resolve escalated issues, guide recruitment and development of staff, and collaborate with the PPO network team to deliver high-quality, timely results.

The role involves leading client stewardship initiatives, presenting analysis to clients, and traveling up to 50% to meet client needs and drive growth for Prime Health Services.