Digital Luxury Client Advisor

LVMH Group; France; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

LVMH Group is seeking a Client Service Advisor in Courbevoie, France, to provide personalized and exceptional service. The successful candidate will engage clients through various channels, driving loyalty and satisfaction.

With a focus on leveraging digital selling skills, you will cultivate long-term relationships while supporting business goals. This role requires Bac+2 education and experience in luxury client service, alongside proficiency in Microsoft Office and English, plus another language.

Qualifications

• Previous experience in luxury client service, boutiques, hotels, or concierge is essential.
• Fluent in English and an additional language: French, German, Italian, Spanish, or Dutch (C2 level).

Responsabilités

• Proactively engage with clients to understand their needs and preferences.
• Utilize clienteling techniques to drive repeat sales.
• Maintain communication with stores for updates on products and promotions.
• Resolve client inquiries via phone, email, or social media.

Connaissances

Client-focused mindset

Sales skills

Multitasking

Collaboration

Digital selling

Formation

Bac+2 from a higher education

Outils

Microsoft Office

Salesforce

Description du poste

LVMH Group is seeking a Client Service Advisor in Courbevoie, France, to provide personalized and exceptional service. The successful candidate will engage clients through various channels, driving loyalty and satisfaction.

With a focus on leveraging digital selling skills, you will cultivate long-term relationships while supporting business goals. This role requires Bac+2 education and experience in luxury client service, alongside proficiency in Microsoft Office and English, plus another language.