Luxury Digital Client Advisor Intern

LVMH Group; Paris; Hybride; EUR 8 000 - 12 000; Temps partiel

Résumé du poste

LVMH Group is seeking an Assistant Digital Client Advisor intern to support exceptional client service at our west-of-Paris Client Services Center. You will listen to client needs, respond with empathy across phone, email, social media, and written correspondence, and help meet KPI targets in a luxury environment.

Starting January 2027 for 6 months, this role requires Bac+2 and fluency in English plus an additional language.

Qualifications

• Education: Bac+2 required from a higher education; Previous experience in luxury (client service, boutiques, hotels, or concierge).
• Languages: English mandatory; additional language such as French or German, Italian, Spanish, Dutch, Portuguese, Arabic (C2).
• Hard Skills: Proficient in Microsoft Office; Salesforce knowledge a plus.

Responsabilités

• Provide best in class client service by listening and responding to each client’s needs and resolving efficiently and effectively.
• Meet and exceed quantitative and qualitative objectives.

Connaissances

Communication skills

Sales negotiation

Multi-tasking

Clienteling

Empathy

Formation

Bac+2 required from a higher education

Outils

Microsoft Office

Salesforce knowledge

Description du poste

LVMH Group is seeking an Assistant Digital Client Advisor intern to support exceptional client service at our west-of-Paris Client Services Center. You will listen to client needs, respond with empathy across phone, email, social media, and written correspondence, and help meet KPI targets in a luxury environment.

Starting January 2027 for 6 months, this role requires Bac+2 and fluency in English plus an additional language.