Digital Client Advisor: Luxury Clienteling & Sales

Christian Dior Couture; Courbevoie; Sur place; EUR 36 000 - 48 000; Plein temps

Résumé du poste

Christian Dior Couture in Courbevoie, Île-de-France, seeks a Client Service Advisor to deliver personalized service, resolve inquiries, and build lasting client relationships. The role emphasizes digital selling and cross-channel client engagement to drive repeat business.

With a focus on luxury standards and brand storytelling, you will collaborate with Dior network peers and ensure a seamless online to offline client experience across stores.

Qualifications

• Bac+2 or equivalent in any field is required.
• Previous luxury retail client service experience is preferred.
• Fluency in Italian and English is expected.

Responsabilités

• Engage with clients through multiple channels to understand needs and drive sales.
• Leverage clienteling to anticipate requests and offer product recommendations.
• Coordinate with stores to align events, promotions, and online-to-offline visits.
• Maintain accurate records of client interactions and maintain brand integrity.

Connaissances

Sales skills

Clienteling

Communication

Multi-tasking

Formation

Bac+2

Outils

Microsoft Office

Salesforce

Description du poste

Christian Dior Couture in Courbevoie, Île-de-France, seeks a Client Service Advisor to deliver personalized service, resolve inquiries, and build lasting client relationships. The role emphasizes digital selling and cross-channel client engagement to drive repeat business.

With a focus on luxury standards and brand storytelling, you will collaborate with Dior network peers and ensure a seamless online to offline client experience across stores.