Digital CX Intern — Paris, 6 Months

Hager; Paris; In loco; EUR 12.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Transport tickets subsidy

Remote work option

Descrizione del lavoro

Hager is seeking a digital customer experience intern in Paris for a 6-month program starting January 2027. You will support markets by developing user guides, documentation, and communications for digital solutions while contributing to training content and wiki articles.

You will collaborate with international teams, manage content, and help track KPIs, with a focus on fostering digital platform adoption and practical explanations.

Competenze

• Pursuing a Master’s degree in a relevant field (digital marketing, communications, information management, web project management or related).
• Strong written and verbal English; French is a plus.
• Comfort with Microsoft 365 tools and interest in content management systems, digital platforms and web technologies.

Mansioni

• Prepare user guidance, practical documentation and communications for digital solutions adoption.
• Create, update and improve DEEP Community Wiki articles, training content and release-related documentation.
• Facilitate community meetings, training sessions and demonstrations; follow up on questions and support needs.

Conoscenze

Digital marketing

Content management

Web projects

Team collaboration

Formazione

Master's degree in digital marketing

Strumenti

SharePoint

Jira

Analytics tools

Microsoft 365

Descrizione del lavoro

Hager is seeking a digital customer experience intern in Paris for a 6-month program starting January 2027. You will support markets by developing user guides, documentation, and communications for digital solutions while contributing to training content and wiki articles.

You will collaborate with international teams, manage content, and help track KPIs, with a focus on fostering digital platform adoption and practical explanations.