Digital Customer Experience Intern — Global Team, Remote Flex

Hager; Paris; Hybrid; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Paid day off per month

Remote work up to 1 day per week

TAI Community

Personalized onboarding program

Meal voucher card (Paris)

50% transportation reimbursement

Job summary

Hager in Paris seeks a digital customer experience intern for a 6-month internship starting January 2027. You will work under the Digital Applications Engineer and Customer Experience Manager Digital Experience, collaborating with cross-functional teams and markets to shape digital experiences for customers.

Ideal candidates are Master’s students in digital marketing or related fields, fluent in English with optional French, and comfortable with SharePoint, Jira or analytics tools.

Qualifications

• Master’s degree in a digital-related field and a 6-month internship commitment.
• Professional English; French is a plus.
• Comfort with Microsoft 365, CMS, digital platforms and web technologies; experience with SharePoint, Jira or analytics tools is a plus.
• Initiative, curiosity, autonomy and ability to collaborate with international teams.
• Strong organizational skills and the ability to explain digital topics clearly.

Responsibilities

• Support markets in adopting and using digital solutions by preparing user guidance, practical documentation and communication materials.
• Contribute to DEEP Community Wiki articles, training content and release-related documentation.
• Facilitate community meetings, training sessions and demonstrations; follow up on questions from local markets.
• Monitor and improve digital platform adoption by collecting feedback and supporting Jira requests.
• Support KPI collection for the team.
• Assist with product owner activities.

Skills

English proficiency

Team collaboration

Content management familiarity

Web technologies interest

Education

Master's degree in digital marketing, communication, information management, web project management or related field

Tools

SharePoint

Jira

GA4

Contentsquare

Microsoft 365

Job description

Hager in Paris seeks a digital customer experience intern for a 6-month internship starting January 2027. You will work under the Digital Applications Engineer and Customer Experience Manager Digital Experience, collaborating with cross-functional teams and markets to shape digital experiences for customers.

Ideal candidates are Master’s students in digital marketing or related fields, fluent in English with optional French, and comfortable with SharePoint, Jira or analytics tools.