Delivery Manager - Partner Integration & Implementation

Klarna; Paris; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Klarna in Paris is seeking a technical program manager to own multi‑partner integrations from scoping to go‑live. You will coordinate across product, engineering, and GTM teams, translating complex API and payment requirements into actionable delivery plans.

You will troubleshoot in real time, guide partners through APIs and payment workflows, and push for AI‑assisted delivery to move faster while maintaining Klarna's quality standards. French proficiency is required.

Qualifikationen

• 3+ years in technical program or delivery management, partner-led implementations, or complex integration delivery in payments/fintech.
• Understanding of integrations and APIs to troubleshoot independently.
• Experience bridging technical and commercial discussions with partners.
• Proactive, solution‑oriented mindset with strong analytical approach.
• Proficient in French.

Aufgaben

• Run multiple concurrent partner implementations from scoping through go-live.
• Troubleshoot technical issues in real time and guide partners through APIs, payment processing, and dependencies.
• Use AI tools to move faster through delivery work and push for their use across the team.
• Collaborate with Product, Engineering, and Go-to-Market to define integration scope and delivery priorities.
• Hold implementations to Klarna's quality bar, not just 'it works.'
• Turn insights about partner systems and the payments ecosystem into feedback to improve Klarna's products and frameworks.

Kenntnisse

Technical program management

Delivery management

Partner-led implementations

APIs & integrations

AI tools usage

Cross-functional collaboration

E-commerce/payments domain

French language

Jobbeschreibung

Klarna, briefly

At Klarna, we're building an everyday finance network, helping over 120 million consumers across 26 countries save time and money, and worry less about their finances. Working at Klarna means taking on problems most companies never get to solve, and being hands‑on enough that the interesting part of the work lands with you, not someone else. You'll build with AI, not watch it happen.

This is the stretch zone. Come find out what you're capable of.

About The Role

When a partner integrates Klarna's products, someone has to turn scoping conversations and API documentation into something that actually goes live — and stays working. That's you. You'll work hands‑on across the full implementation lifecycle, from scoping and solution alignment through go‑live and beyond, running multiple concurrent partner implementations at once. You'll be the person partners call when something breaks — troubleshooting technical issues in real time, and guiding them through APIs, payment processing, and the operational dependencies that come with both. You'll use AI tools to move faster through that work, not just to say you use them.

You’ll work closely with Product, Engineering, and Go‑to‑Market to define integration scope, set delivery priorities, and make sure what ships meets Klarna's quality bar. And because you'll understand partner systems, e-commerce platforms, and the payments ecosystem better than almost anyone, you'll feed that back into how Klarna builds — its products, its integration frameworks, and how the team works.

What You'll Do

• You’ll run multiple concurrent partner implementations at once, from scoping through go‑live.
• You’ll troubleshoot technical issues in real time and guide partners through APIs, payment processing, and the operational dependencies around both.
• You’ll use AI tools to move faster through delivery work, and push for their use across the team.
• You’ll work with Product, Engineering, and Go‑to‑Market to define integration scope and set delivery priorities.
• You’ll hold implementations to Klarna's quality bar, not just "it works."
• You’ll turn what you learn about partner systems and the payments ecosystem into concrete feedback that improves Klarna's products and integration frameworks.

Who You Are

• You’ve spent 3+ years in technical program or delivery management, partner‑led implementations, or complex integration delivery — in payments, fintech, or a related industry — running multi‑stakeholder projects with a structured, analytical approach.
• You understand integrations, APIs, and system architectures well enough to troubleshoot them yourself.
• You use AI tools yourself, and you push for their use across the team when they make delivery faster or better.
• You move comfortably between technical discussions with engineering and commercial conversations with partners, and you can explain a technical problem clearly to both.
• You know your way around e‑commerce platforms, shop systems, or payment solutions.
• You drive toward a solution without waiting to be told what the priority is.
• You have working proficiency in French.

Things you should know before applying

• Working together: we value co‑located teams; most teams currently meet in the office 2–3 days per week, and this varies by team and can change over time.
• Non‑obvious backgrounds are welcome. Diversity of skills, perspectives and backgrounds is how we create, innovate, and disrupt like no other.
• Final compensation will be based on the candidate's qualifications, skills, and experience.