Customer Service Representative-French Speaking

Nomadify; Bordeaux; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation package

Job summary

Nomadify in Portugal is seeking a French-speaking Customer Service Advisor to join our international team. You will handle inquiries via phone, email, or live chat, delivering clear, friendly support and accurate information. This role offers a relocation package and a structured onboarding process.

Fluency in French (native or C1-C2) and at least B1 English are required. You will collaborate with teams across borders while maintaining high service standards and recording interactions in the

Qualifications

• Native or near-native French language required.
• English level B1 or higher.

Responsibilities

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.
• No prior customer service experience is required.

Skills

French language

English language

Job description

Customer Service Representative – French Speaking Location: Portugal

For an international company based in Portugal, we are looking for French-speaking Customer Service Advisors.

Key Responsibilities:

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.
• No prior customer service experience is required.

This position is for you if you:

• Speak French at a native or C1-C2 level (fluent/bilingual).
• Have an English level of B1 or higher.
• Are ready to live and work in Portugal.
• Are motivated, reliable, and eager to learn.
• Are open to a multicultural work environment.
• Are an EU citizen or hold a valid work permit for Portugal.

What we offer:

• Salary: 975 € - 1200 € gross per month.
• Paid training and a structured onboarding process.
• A multicultural, young, and dynamic work environment.
• International professional experience within a global company.
• Valuable communication and business skills to boost your future career.
• Relocation Support: We offer a relocation package to assist you with your move. Full details regarding the process and benefits will be discussed during your interview.