(French-speaking) Support Center Representative Lisbon, Portugal

Cbtalents; Nantes; Sur place; EUR 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance-based incentives

Relocation package

Full training provided

Career growth potential

Résumé du poste

An international customer service company is seeking a Support Center Representative fluent in French to join their team in Portugal. The role involves handling customer inquiries and providing excellent service in a multicultural environment. Competitive salary and relocation package offered, along with comprehensive training and career growth opportunities.

Qualifications

• Fluent French (C1/C2) required.
• Good English communication skills (B2) preferred.
• Previous customer service experience is a plus but not mandatory.

Responsabilités

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Connaissances

Fluent French (C1/C2)

Good English communication skills (B2)

Excellent problem-solving skills

Excellent communication skills

Description du poste

Overview

(French-speaking) Support Center Representative Lisbon, Portugal

Job Openings (French-speaking) Support Center Representative Lisbon, Portugal

About the job

Are you an French speaker looking for an exciting opportunity abroad? We are hiring French Customer Service Representatives to join an international team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Handle inbound customer inquiries via phone, email, and chat. Assist with product information, troubleshooting, and issue resolution. Deliver excellent customer service while ensuring a positive customer experience. Follow up on customer requests and escalate issues when necessary.

️ Fluent French (C1/C2)
️ Good English communication skills (B2)
️ Excellent problem-solving and communication skills
️ Willingness to relocate to the Portugal

️ European Passport, no sponsorship provided
️ Previous customer service experience is a plus but not mandatory

Competitive salary and performance-based incentives
️ Relocation package to support your move to Portugal
Full training provided
Opportunity to work in an international environment with career growth potential

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Qualifications

• Fluent French (C1/C2)
• Good English communication skills (B2)
• Excellent problem-solving and communication skills
• Willingness to relocate to Portugal
• European Passport, no sponsorship provided
• Previous customer service experience is a plus but not mandatory

Benefits

• Competitive salary and performance-based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential