Customer Support Specialist French Speaker

Cross Border Talents; Paris; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Relocation Package

Flight reimbursement

Shared apartment

Daily meal allowance

Monthly transport support

Health Insurance

Job summary

An international customer service company is hiring motivated individuals for an on-site role in Lisbon. Responsibilities include assisting customers in French and English, handling inquiries, and resolving issues while providing high-quality service. This full-time position includes a relocation package, flight reimbursement, and substantial support for living in Lisbon. Join our team and enjoy a fulfilling career in a vibrant environment.

Qualifications

• Fluent in French (C2) and English (B2).
• English proficiency B2 is required.

Responsibilities

• Assist customers via phone, email, and chat.
• Handle inquiries with professionalism.
• Resolve issues and guide users.
• Work with internal teams to ensure a smooth customer experience.

Skills

Strong communication skills

Professionalism

Empathy

Job description

Overview

On-site in Lisbon (Relocation Package Included)

Are you ready for your next career step under the Portuguese sun?

We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon. This full-time opportunity comes with a relocation package included, making your transition smooth and supported from day one.

In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.

Your Responsibilities

• Assist customers via phone, email, and chat in French
• Handle inquiries with professionalism and empathy
• Resolve issues and guide users with provided solutions
• Work with internal teams to ensure a smooth customer experience

Language Requirements

• French : C2
• English : B2

Work Schedule

• Monday to Saturday (including bank holidays)
• 08:00 AM – 06:00 PM (Portuguese time)
• Days off: Sunday + 1 rotational day per week

What We Offer

• Relocation Package (for candidates moving from outside Portugal)
• Flight reimbursement up to 400 after 6 months of employment (economy class)
• Room in a shared apartment for up to 12 months (rent 280 / month, all bills included and directly deducted from salary)
• Daily meal allowance provided to support your lunch expenses
• Monthly transport support to make your commute easier
• Health Insurance: Available from day 1 (with a small monthly contribution); fully covered after 6 months of employment

Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.

Apply now to begin your new journey in Portugal!