CRM Solution Lead (Veeva) – Global Adoption & Omnichannel

Servier Group; Suresnes; Sur place; EUR 65 000 - 85 000; Plein temps

Résumé du poste

Servier Group is seeking a World Operations CRM Solution Lead in Suresnes, France. The role involves managing the Veeva CRM, leading improvements, and ensuring efficient omni-channel integration across global affiliates.

The ideal candidate will have over 5 years of experience in the pharmaceutical sector, particularly with Veeva CRM, and must be fluent in English. Responsibilities include cross-functional collaboration and enhancing digital strategy integration within the organization.

Qualifications

• 3+ years in the management of Veeva CRM and its core modules.
• 5+ years in Pharma or medical device industry.
• Ability to work without supervision and as a team player.

Responsabilités

• Manage planning, product evolution, and deployment of Veeva CRM.
• Promote harmonization across all affiliates with Veeva OpenData.
• Improve customer engagement through omni-channel strategies.

Connaissances

Fluent in oral and written English

Expert understanding of pharmaceutical industry

Excellent project management

Strong analytical and problem-solving skills

Formation

University degree or equivalent

Outils

Veeva CRM

Description du poste

Servier Group is seeking a World Operations CRM Solution Lead in Suresnes, France. The role involves managing the Veeva CRM, leading improvements, and ensuring efficient omni-channel integration across global affiliates.

The ideal candidate will have over 5 years of experience in the pharmaceutical sector, particularly with Veeva CRM, and must be fluent in English. Responsibilities include cross-functional collaboration and enhancing digital strategy integration within the organization.