CRM & Market Intelligence Specialist

SmartRecruiters, Inc.; Paris; On-site; EUR 50,000 - 70,000; Full time

Job summary

Wabtec is seeking a CRM and market intelligence professional to strengthen data-driven decision making across product lines and sales. You will help collect and analyze competitor data, optimize CRM usage, and enable users with training and resources.

You will collaborate with Sales, Product, and IT to implement enhancements, create dashboards, and support strategic marketing initiatives. The role offers the chance to impact how we position ourselves in a competitive rail market.

Qualifications

• Familiarity with CRM systems and data workflows.
• Onboard and train CRM users and key processes.
• Experience in market intelligence and competitive analysis.

Responsibilities

• Support day-to-day use and adoption of the CRM tool.
• Onboard and train new CRM users, including training on key B2B processes.
• Partner with IT to manage CRM enhancements and related projects.
• Communicate new CRM features, content, dashboards, and enhancements to users.
• Conduct competitive analyses across existing markets.
• Conduct ad hoc market studies to support Business Unit Managers and the Transit Management Team.

Skills

CRM software

Data analysis

Market intelligence

Tools

CRM Software

Job description

Wabtec is seeking a CRM and market intelligence professional to strengthen data-driven decision making across product lines and sales. You will help collect and analyze competitor data, optimize CRM usage, and enable users with training and resources.

You will collaborate with Sales, Product, and IT to implement enhancements, create dashboards, and support strategic marketing initiatives. The role offers the chance to impact how we position ourselves in a competitive rail market.