CRM Intern: Multichannel Campaigns & Insights (Paris)

The Estée Lauder Companies; Neuilly-sur-Seine; On-site; EUR 55,000 - 75,000; Full time

Job summary

The Estée Lauder Companies in Paris leads a dynamic EMEA CRM team focused on transforming consumer journeys across email, SMS, push and WhatsApp. You will support multi-channel CRM campaigns, leverage Braze, and collaborate with Global and Brand teams to drive engagement for MAC, Estée Lauder, Clinique and more.

Join a collaborative, learning-oriented environment and gain hands-on experience with leading CRM platforms while contributing to strategic lifecycle initiatives across markets.

Qualifications

• Experience planning and executing multi-channel CRM campaigns.
• Ability to analyze consumer behavior and deliver insights.
• Familiarity with Braze or similar CRM platforms.

Responsibilities

• Assist in planning and execution of multi-channel CRM campaigns (email, SMS, push, WhatsApp).
• Raise tickets with external agency to support campaign implementation.
• Manage email templates using Figma.
• Monitor campaign performance and share results with Global and Brand teams.
• Contribute to consumer lifecycle strategies for key brands.

Skills

CRM campaigns

Email marketing

Multi-channel

Figma

Analytics

Braze

Campaign planning

Tools

Braze

Figma

Job description

The Estée Lauder Companies in Paris leads a dynamic EMEA CRM team focused on transforming consumer journeys across email, SMS, push and WhatsApp. You will support multi-channel CRM campaigns, leverage Braze, and collaborate with Global and Brand teams to drive engagement for MAC, Estée Lauder, Clinique and more.

Join a collaborative, learning-oriented environment and gain hands-on experience with leading CRM platforms while contributing to strategic lifecycle initiatives across markets.