Confirmed Backend Engineer - Care

BlaBlaCar; Paris; Hybride; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Hybrid position

Healthcare coverage (Alan)

Additional leave beyond statutory

Home office equipment support

25 days holiday

Swile meal card

Transportation coverage 50%

Stock ownership plan

Team building events

1 day off to test our product

Résumé du poste

BlaBlaCar in Paris is seeking a Confirmed Backend Engineer to join the Care team. You will contribute to Phoenix, BlaBlaCar's unified back-office, enabling customer relations agents to work efficiently by aggregating data from the platform and providing action capabilities such as account blocking and moderation.

Work in a small multi-stack team, collaborating with CRT and PMs to design, build, and operate backend services, APIs, and tooling for the backoffice, with a product-focused mindset and

Qualifications

• Solid experience from companies with strong engineering culture in a growth context.
• Strong knowledge of Java language and ecosystem with solid software architecture foundations.
• Hands-on experience with Git, Docker, Kubernetes, and monitoring solutions (Datadog).
• Significant experience building, deploying, and operating Backend microservices in production.
• Value a product-oriented mindset and delivering business impact when designing software.
• Comfortable making technical choices balancing business needs with constraints.

Responsabilités

• Design, build, and evolve the BlaBlaCar Backoffice services.
• Maintain strategic user features like the claim management and reporting systems of the BlaBlaCar platform.
• Take full ownership of substantial features, from design and deployment to monitoring.
• Collaborate with Product Managers and other engineers to translate business needs into robust technical solutions.
• Uphold and improve the team's code quality standards, providing feedback through code reviews.
• Document the solutions we build and ensure APIs and services are understood by consumer teams.

Connaissances

Java

Backend

Git

Docker

Kubernetes

Datadog

Microservices

Product mindset

Outils

APIs

Description du poste

About BlaBlaCar

BlaBlaCar is the world's leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

We are looking for a Confirmed Backend Engineer to join the Care team at BlaBlaCar.

As part of the Corporate Services pillar, your mission will be to empower our Community Relations Team (CRT) with the tools they need to have a 360-degree view of the user journey across our platform.

The Care team's primary objective is to build "Phoenix," our new, comprehensive back-office system. This service aggregates data from all other teams and supply lines (train, carpool, and bus), while also providing critical action capabilities regarding our users, such as account blocking and content moderation.

Your role will be to contribute to the creation of this unified back-office and to ensure our customer relation agents can operate seamlessly.

You will work within a multi-stack team of 3 Backend & 1 Frontend Engineer. You will collaborate closely with the Community Relations Team (CRT) as well as with Product Managers from other teams to best define needs and ensure seamless integration across the company.

Your Responsibilities

• Design, build, and evolve the services of the BlaBlaCar Backoffice
• Maintain some strategic user features like the claim management and reporting systems of the BlaBlaCar platform
• Take full ownership of substantial features, from technical design and implementation to deployment and monitoring
• Collaborate with the Product Manager and other engineers to refine requirements and translate business needs into robust technical solutions
• Uphold and improve the team's code quality standards, providing detailed feedback and mentorship through code reviews
• Document the solutions we build and ensure our APIs and services are well understood by consumer teams

Your Qualifications

• You have solid experience from companies with a strong engineering culture, within a growth context
• You have a solid knowledge of the Java language and ecosystem, and have good foundations in software architecture
• You have hands-on experience with Git, Docker, Kubernetes, and monitoring solutions (Datadog)
• You have significant experience building, deploying, and operating Backend microservices in a production environment
• You value a product-oriented mindset and are focused on delivering business impact when designing software
• You feel comfortable making technical choices and balancing business needs with technical constraints

If you don't meet 100% of the qualifications outlined above, tell us why you'd still be a great fit for this role in your application!

What We Have To Offer

• Hybrid position : 2 days at the office per week
• 50% healthcare coverage (Alan)
• 4 additional weeks on top of legal maternity/paternity leaves
• Financial support for home office equipment
• Minimum 25 days holiday per year
• Local meal plan policy (Swile card)
• 50% transportation paid (Forfait Mobilité Durable)
• Free unlimited carpooling & bus rides
• Personal growth via trainings, mentorship, and internal mobility programs
• Employee Stock ownership plan
• Regular team building events
• 1 day off per year to test our product

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.