Site Reliability Engineer

BlaBlaCar; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Hybrid status: 2-3 days in the office

50% healthcare coverage

Financial support for home office equipment

Minimum 25 days holiday

Employee Stock Ownership Plan

Regular team building events

Résumé du poste

BlaBlaCar is seeking a Site Reliability Engineer (SRE) to enhance service reliability through sophisticated observability and incident management. You will work in a hybrid setting, contributing to a collaborative team focused on supporting BlaBlaCar’s exceptional service.

The ideal candidate will have 1 to 5 years of experience in software engineering or DevOps and a strong command of tools like Datadog and Kubernetes.

Join us to empower developers and drive a culture of continuous improvement!

Qualifications

• 1 to 5 years of experience in SRE, DevOps, or Software Engineering roles.
• Full working proficiency in English.
• Experience in integrating Opentelemtry is a plus.

Responsabilités

• Create, maintain, and improve observability and alerting tools.
• Own the Service Level Objectives (SLOs) framework.
• Lead incident management processes during high-severity incidents.

Connaissances

Communication skills

Knowledge of observability tools

Troubleshooting experience

Ownership and adaptability

Collaboration in teams

Outils

Datadog

Kubernetes

Terraform

Grafana IRM

Description du poste

About BlaBlaCar

BlaBlaCar is the world’s leading community‑based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your Mission

By joining our Foundations department, you will be working alongside talented individuals grouped in small agile teams that each have strong ownership on their piece of these goals. Foundations is composed of seven teams which “provide consistent, easy to use, infrastructures, services, and expertise to support BlaBlaCar’s growth and evolution”.

The Site Reliability Engineering team (SRE) is responsible to provide best in class Observability, Alerting and Incident management tools and processes to service teams. As an enabling team, we help BlaBlaCar engineers to efficiently improve their service reliability. Empowering developers and bringing them our reliability expertise are at the core of our daily work.

Technical stack

• Kubernetes, Google Cloud Platform
• GitHub, Terraform, Flux, Helm, Jenkins
• Datadog, Opentelemetry, Grafana IRM
• Playwright, Qualcium, SauceLabs (in‑house Synthetic Tests platform)
• Go / Python for Tooling, Typescript/JS for the testing platform

Your responsibilities

• Support software engineers by creating, maintaining, and improving observability and alerting tools and frameworks. You embrace the use of AI, leveraging agentic to eliminate toil and streamline your daily tasks.
• Own the Service Level Objectives (SLOs) framework, assist in the design and maintenance of indicators (SLI) and objectives to ensure service reliability.
• Owning the incident management process by defining best practices, standards, and ensuring continuous improvement through post‑mortems and chaos engineering. While developers handle incidents within their scope, you could step in as Incident Commander during high‑severity incidents, leading coordination efforts.
• Develop and maintain tools, such as Terraform modules or Go apps, to help automate and enhance reliability across services.
• Build and promote reporting on operational metrics and incidents to drive distributed and continuous improvement.

Your qualifications

• 1 to 5 years of experience in SRE, DevOps, or Software Engineering roles
• Strong communication skills, adaptable to different teams’ expertise and needs
• Strong knowledge of observability tools (e.g., Datadog) and understanding of metrics, logging, and tracing.
• Troubleshooting/on‑call experience in production environments, diagnosing and resolving technical issues effectively (experience with Kubernetes is a plus).
• Full working proficiency in English
• Fit with our BlaBlaPrinciples
• Thriving in a collaborative, fast‑growing and innovative environment
• Ability to take ownership, aligned with business priorities and navigate in different contexts
• Nice to have: Familiarity with incident management platforms (e.g., Grafana IRM) is a bonus
• Experience working with Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
• Exposure to programming in Go or a strong interest in learning it.
• Experience in integrating Opentelemtry
• Backend services are built using multiple programming languages: while development skills aren't required, familiarity with object‑oriented programming and scripting languages is an advantage.
• Familiarity with web/mobile testing tools or a strong curiosity to understand how software is tested at scale.

What we have to offer

• Hybrid status for this role: 2‑3 days at the office
• 4 additional weeks on top of legal maternity/paternity leaves
• 50% healthcare coverage (Alan)
• Financial support for home office equipment
• Minimum 25 days holiday per year
• Local meal plan policy (Swile card)
• 50% transportation paid (Forfait Mobilité Durable)
• Free unlimited carpooling & bus rides
• Personal growth via trainings, mentorship, and internal mobility opportunities
• Employee Stock Ownership Plan
• Regular team building events
• 1 day off per year to test our product

Interview process

• 45‑min video call with Maxime, Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions
• 60‑min video call with Damien Bertau, Hiring Manager, to discuss your experience and share more details about the team
• 90‑min system design interview with 2 team members to discuss your technical expertise
• 45‑min video call with Maxime Fouilleul, Head of Foundations, to get a wider vision of the department and its strategy

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.