Business Development Specialist (Paris)

Firstunion; Le Chesnay-Rocquencourt; On-site; EUR 36,000 - 48,000; Full time

Job summary

Firstunion is seeking an on-site Customer & Field Support specialist to provide daily apparel and merchandising support at wholesale partner warehouses in Île-de-France. You will execute promotions and maintain stock coverage to ensure strong frontline performance.

Regular customer visits and responsive issue resolution will be key, along with training wholesalers to improve sales capability and sharing market insights to shape the strategy.

Qualifications

• Experience in retail management or wholesale channel management.
• FMCG, consumer electronics, or retail experience preferred.

Responsibilities

• Provide daily on-site support at wholesale partner warehouses with merchandising and promotional execution.
• Conduct regular customer visits to understand needs and maintain long-term partnerships.
• Respond promptly to customer feedback and coordinate internal resources to resolve issues.
• Monitor market dynamics and analyze competitor activities to inform sales strategy.
• Optimize customer inventory management to ensure stock and SKU coverage.
• Deliver product knowledge and sales skills training to wholesalers and retailers.
• Assist in planning and executing promotional activities to increase market share and sales.

Skills

Driving licence

Communication

Negotiation

Problem solving

Job description

• Provide daily on-site support at wholesale partner warehouses, ensuring product merchandising and promotional execution are in place.
• Conduct regular customer visits to understand needs, maintain long-term partnerships, and improve customer satisfaction.
• Respond promptly to customer feedback and coordinate internal resources to resolve product, logistics, or sales issues.
• Monitor market dynamics and analyze competitor activities to provide actionable insights for sales strategy.
• Optimize customer inventory management to ensure adequate stock levels and full SKU coverage.
• Deliver product knowledge and sales skills training to wholesalers and retailers to enhance frontline sales capability.
• Assist in planning and executing promotional activities to increase market share and sales performance.

Requirements

• Valid French Driving Licence (required for territory travel and warehouse visits).
• Valid visa to work in France.
• Experience in retail management, wholesale channel management, or market support; prior experience in FMCG, consumer electronics, or retail industries is preferred.
• Strong communication and negotiation skills, with expertise in customer relationship management.
• Strong problem-solving skills, able to independently handle on-site emergencies.
• High sense of responsibility, strong work ethic, and ability to thrive under pressure; willing to work deeply in the frontline market.