Key Account Management support | France / Import

LC Packaging International BV; Nantes; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Warm team training and support

EcoVadis Platinum — sustainability at

International, dynamic environment

Job summary

LC Packaging International BV in Nantes is seeking a Key Account Management support for France / Import. You will support a team of field sales reps, ensure smooth order processing, and maintain strong customer relationships across France and international partners.

The role emphasizes proactive service, accurate administration, and a commercial mindset to drive customer loyalty. Fluent French and English are essential, and experience with ERP/CRM is a plus.

Qualifications

• Bachelor's degree in international trade or related field.
• Fluent in French and English.
• Experience with ERP/CRM is an asset.
• Strong commercial and customer-service mindset.

Responsibilities

• Manage end-to-end commercial flow including purchasing, sales, quotes, orders, stock, and supplier negotiations.
• Advise customers on tailored solutions and identify new product opportunities.
• Collaborate with supply chain, warehouse, quality, and production partners.
• Ensure excellent customer satisfaction through impeccable service and communication.

Skills

Team player

Commercial mindset

French & English fluency

ERP/CRM knowledge

Education

Bachelor degree in international trade or related field

Tools

CRM software

ERP software

Job description

Key Account Management support – France / Import

Are you driven by team spirit and a commercial mindset? Do you enjoy building long‑lasting customer relationships? Then we have the perfect challenge for you!

For our office in Nantes (44), we are looking for a:

Key Account Management support France / Import

The role of Key Account Management support France / Import is essential in delivering dedicated, high‑quality service to our industrial clients. In this position, you support a team of field sales representatives, contribute to a positive customer experience, and ensure compliance with appropriate administrative processes. Thanks to your proactive, dynamic, and service‑oriented approach, you make a significant contribution to long‑term customer loyalty.

We offer:

• A warm and friendly team that will train and support you;
• A company ranked among the top 1% of the most sustainable companies worldwide (EcoVadis Platinum);
• An international, dynamic, and stimulating working environment, built on strong family values, with room to develop your own initiatives and projects.

Key responsibilities

• You manage the end‑to‑end commercial flow, including purchasing and sales activities, quotations, order creation, stock management, and supplier negotiations;
• You advise customers on solutions tailored to their needs and contribute to the development of new product opportunities;
• You work closely with the various departments involved in customer order execution in France and internationally (supply chain, warehouse, quality, etc.);
• You manage orders and planning in collaboration with our regular production partners;
• You ensure excellent customer satisfaction through impeccable service and high‑quality communication. LC Packaging places great importance on building strong and lasting customer relationships.

Your profile

• You are a strong team player and are able to engage colleagues around the company’s challenges;
• You are proactive and able to switch quickly from one task to another — no two days are the same;
• You have strong commercial awareness and a high level of enthusiasm: you enjoy taking on challenges and do not give up easily;
• Knowledge of an ERP and/or CRM system is considered an asset;
• You are eager to learn and develop yourself. You are not expected to master all aspects of the role from day one — your future colleagues will support you;
• You have a good command of both French and English, written and spoken (with opportunities to further improve).

A bachelor’s degree is required, ideally with a specialization in international trade.