Bilingual Customer Service & Stock Control Specialist

Rayner Surgical Group; Gennevilliers; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Global benefits package

Wellbeing allowance

Annual events

Job summary

Rayner Surgical Group in Gennevilliers, Île-de-France, is seeking a Customer Service Advisor & Stock Administrator to deliver efficient, accurate service while managing orders and stock.

You will coordinate with logistics, document processes, and support the team to maintain compliance and drive improvements across warehouse and customer service operations, enabling smooth day-to-day activity.

Qualifications

• 3+ years in logistics or stock administration.
• Strong accuracy under deadlines and detail-oriented work.
• Fluent written and spoken French and English.
• Advanced Excel and MS Office proficiency.

Responsibilities

• Manage stock replenishment and maintain safety stock levels.
• Process local and international orders, returns, credits and invoicing.
• Pick, pack and dispatch orders within agreed timescales.
• Coordinate imports, customs, couriers and delivery services.
• Maintain stock documentation, inventory checks and PO records.
• Provide management information and report on customer feedback.
• Ensure health, safety, quality and waste-management procedures.
• Drive continuous improvement in warehouse and customer service processes.
• Support the CS team with cross-training and product knowledge.

Skills

Logistics knowledge

Deadline-driven

French & English communication

Excel

MS Office

Stock management

Tools

ERP system

Warehouse management system

Job description

Rayner Surgical Group in Gennevilliers, Île-de-France, is seeking a Customer Service Advisor & Stock Administrator to deliver efficient, accurate service while managing orders and stock.

You will coordinate with logistics, document processes, and support the team to maintain compliance and drive improvements across warehouse and customer service operations, enabling smooth day-to-day activity.