Aviation Tech Support Engineer — Hybrid Role, Global Impact

Universal Avionics; Blagnac; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

Universal Avionics in Blagnac, France, is hiring a Technical Support Engineer for a hybrid role. You will deliver frontline support to aviation customers, diagnose hardware and software issues, and document cases to help engineering and product teams.

You’ll work with OEMs like Airbus, ATR and Dassault Aviation, contribute to knowledge base content, and grow toward project leadership or team coordination as the company expands.

Qualifications

• Experience delivering front-line technical support in engineering or IT environments.
• Strong troubleshooting and data interpretation skills.
• Clear communication with global aviation customers.

Responsibilities

• Provide frontline technical support to aviation customers, partners, and internal teams.
• Diagnose hardware and software issues and escalate to engineering as needed.
• Document cases, maintain knowledge base content, and ensure timely resolution.

Skills

Technical support

Troubleshooting

Documentation

Avionics knowledge

Customer service

English communication

Education

Bachelor’s degree or equivalent in engineering/CS/avionics

Tools

CRM tools

Job description

Universal Avionics in Blagnac, France, is hiring a Technical Support Engineer for a hybrid role. You will deliver frontline support to aviation customers, diagnose hardware and software issues, and document cases to help engineering and product teams.

You’ll work with OEMs like Airbus, ATR and Dassault Aviation, contribute to knowledge base content, and grow toward project leadership or team coordination as the company expands.