ATR - GMA Contract Manager (H/F)

AVIONS DE TRANSPORT REGIONAL (ATR) GIE; Toulouse; On-site; EUR 55,000 - 85,000; Full time

Job summary

AVIONS DE TRANSPORT REGIONAL (ATR) GIE is seeking a GMA Contract Manager to reinforce our Customer Support team in Toulouse, France. You will manage contracts, act as main liaison for GMA topics, and coordinate cross‑functional processes to ensure performance and compliance.

You will oversee contract administration in the ATR SAP system, monitor payments, issue quotes, and manage invoices for contract-related services, while driving customer satisfaction and operational excellence.

Qualifications

• Experience in contract management and SAP system.

Responsibilities

• Develop customer satisfaction: Manage & develop relationships with customers in your portfolio.
• Be the main point of contact for GMA-related topics.
• Coordinate and monitor processes to be followed by internal operational departments.
• Identify deviations, abuse, default or breach from contracts and develop action plans to recover performance.
• Perform regular contract reviews with internal and external stakeholders.

Skills

Contract management

Tools

SAP

Job description

Job Description:

About us

ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo. From the world’s largest cities, to our planet’s most remote regions, our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way. If you strive for excellence, are driven by ambition, trust and respect as we are, then get your career off to a flighting start with ATR!

Our leadership profile:

People Centric Entrepreneurial Inspiring Exemplary Innovative Humble

At ATR y ou will work with passionate colleagues to make a difference in a human size company with attractive advantages!

We are looking for a GMA Contract Manager to come onboard in our Customer Support and reinforce a team of 7 collaborators!

Career Path: Account Management

Your Mission

Develop customer satisfaction: Manage & develop relationship with customers from your portfolio, support the customer in the different steps of the life of its contracts (start, termination...). Be the main point of contact for GMA related topics. Coordinate and monitor the different processes to be followed by internal operational departments.

Manage contractual commitments: Identify deviations, abuse, default or breach from the contract and build a strategy and action plan to recover operational and financial performance. Perform regular contracts reviews (internal with operational departments and external with customers) to monitor contracts commitment.

Contract administration: Implement and monitor contracts in the ATR IT system (SAP) to make sure that all operational departments are able to monitor and follow contract related orders. Monitor debt and payment terms of the contract. Invoice the services covered by contracts (monthly and per event invoices), issue quotes, notification and invoices relative to cost and expenses not covered by contracts, and perform relevant reconciliations.