AsstDir-Food & Beverage

Sheraton Hotels & Resorts; Belloy-en-France; On-site; EUR 70,000 - 110,000; Full time

Job summary

Le Sheraton Paris Airport Terminal 2C recherche un(e) responsable F&B et cuisine pour diriger les Restaurants/Bars, le Room Service et les Banquets.

Vous développerez et exécuterez la stratégie F&B, optimisant l’expérience client et la performance financière tout en guidant les équipes vers l’excellence opérationnelle.

Qualifications

• Diplômes et expérience alignés avec la gestion F&B et événements.
• Expérience pertinente dans la restauration et gestion d’équipe.
• Capacités de leadership et d’analyse financière.

Responsibilities

• Développer et exécuter la stratégie F&B alignée avec les objectifs de la marque.
• Diriger les équipes F&B, assurer les briefings et le staffing.
• Gérer les budgets, les contrôles et la revenue management.
• Assurer un service client exemplaire et une formation continue.

Skills

Leadership

Communication

Strategic thinking

Hospitality management

Education

High school diploma or GED

2-year degree in Food Service Management or related major

Job description

Additional Information

Job Number 26132719

Job Category Food and Beverage & Culinary

Location Terminal 2C, BP 35051, Tremblay en France Val-d 95716, FranceVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Job Summary

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on‑going communication occurs in all areas of food and beverage (e.g., pre‑meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on‑going communication occurs in all areas of food and beverage (e.g., pre‑meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre‑ and post‑convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk‑taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on‑going training to understand guest expectations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Lorsque vous rejoignez la famille Sheraton, vous intégrez sa communauté internationale. Depuis 1937, nos établissements sont des lieux de rencontre et d'échange. Les employés et employées Sheraton créent un sentiment d'appartenance dans plus de 400 communautés à travers le monde. Nous accueillons notre clientèle et l'aidons à nouer des liens en lui proposant des expériences enrichissantes et un service attentionné. Si vous avez l'esprit d'équipe et que vous souhaitez offrir à votre clientèle une expérience inoubliable, nous vous invitons à commencer une nouvelle aventure professionnelle au sein de l'enseigne Sheraton. Aidez-nous à accomplir notre mission : être un lieu qui rassemble. En intégrant l'équipe Sheraton, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.