Alternance - Retail Performance Project Manager - H/F

LVMH Group; Paris; Sur place; EUR 12 000 - 19 000; Plein temps

Résumé du poste

LVMH is seeking an Apprenticeship - Retail Performance Project Manager (H/F) to drive performance across France & Monaco boutiques. You will lead cross-functional initiatives, analyze KPIs, and deploy digital tools to boost productivity and sales while coordinating store openings, relocations, and renovations.

The role emphasizes analytical thinking, stakeholder collaboration, and capability-building through targeted training and onboarding of new joiners.

Qualifications

• Enrolled in a recognised apprenticeship program with a retail/fashion focus.
• Strong analytical mindset and ability to translate data into action.
• Willingness to collaborate across functions and countries.

Responsabilités

• Monitor and evaluate retail KPIs across France & Monaco boutiques; drive improvement actions.
• Lead omnichannel deployment and the Retail Performance Roadmap for France & Monaco.
• Coordinate Store projects (Opening/Relocation/Renovation) with stakeholders and ops teams.
• Develop and deliver training and communications for new retail initiatives (newsletter, Dior hub).
• Lead onboarding for digital tools and drive weekly KPI follow-up by boutique clusters.

Connaissances

Strategic Thinking

Results-Oriented

Organizational Skills

Time Management

Description du poste

Alternance - Retail Performance Project Manager - H/F

House of Dreams, House of Talents
"Whatever you do — for work or pleasure — do it with passion! Live with passion!"* Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fabric is the sole vehicle of our dreams (...). Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses’ happiness.

• The Little Dictionary of Fashion

Job responsibilities

CONTEXT :

The Retail Performance Project Manager will be responsible for driving and managing initiatives aimed at enhancing retail performance across France & Monaco boutiques. This role involves leading cross-functional projects, analyzing business performance, optimizing operational processes, and ensuring successful implementation of projects & digital tools that boost productivity, customer satisfaction, and sales growth.

MISSIONS :

Performance Analysis:

o Monitor and evaluate retail KPIs, including sales, conversion rates, traffic, customer experience (NPS voice of clients, CX), OFS, adoption rate of the retail digital tools on a weekly basis. Provide expertise on ad hoc basis to the GM of the country

o Identify performance gaps and opportunities for improvement (Weekly & Monthly Performance reports, Match-to-traffic, Best practices sharing among the network), provide ad-hoc analysis for Boutique Up! Project

o Proactive mindset to support the boutiques with digital tools working closely with the digital leaders community to help them monitor efficiently their KPIS and build dedicated and taylor-made action plans by boutique

o Lead the omnichannel strategy of deployment for France & Monaco : implement the Retail Performance Roadmap, ensure follow-up with the boutiques, provide feedbacks & recommendations based on users experience

o Coordinate the Retail Development Projects with all the stakeholders on Store projects (Opening/Relocation/Renovation) : display capacity vs. product assortment (commercial brief), opening checklist to be develop with operations (functional brief)

o Manage the communication and training associated with new retail initiatives : key contributor of the newsletter & Dior hub

o Lead the onboarding program on digital tools for new joiners

o Lead traffic-counting project to success & weekly follow-up of key Kpis : footflow & conversion rate per boutique clusters. Share the best practices of Best-in-class

Profile

Strategic Thinking

Results-Oriented,

Strong Organizational and Time Management Skills

This apprenticeship is starting from September.

Encouraging inclusion and diversity in all its forms, Christian Dior Couture has been committed since 2013 to a policy that promotes the employment of people with disabilities, and the recognition of all individual differences.

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.