Airport Lounge Guest Relations Specialist

The French Hospitality Group; Paris; On-site; EUR 18,000 - 24,000; Full time

Job summary

The French Hospitality Group is seeking a Guest Relations professional to deliver professional and personalized service in Paris airport lounges. You will welcome passengers, provide information, manage service and clearance, and help restock buffets with support for kitchen duties as needed.

Proficiency in computer skills and English is required, along with a vocational hospitality diploma or 2 years of related experience and a strong focus on customer service.

Qualifications

• Vocational high school diploma in hospitality and restaurant management or at least 2 years of similar experience.
• Good interpersonal skills and a welcoming demeanor.
• Open-mindedness, stress management and team spirit.

Responsibilities

• Passenger reception and information
• Service and clearance
• Restocking the various buffets
• Kitchen help / dishwashing as needed

Skills

Computer skills

English

Interpersonal skills

Open-mindedness

Stress management

Team spirit

Education

Vocational high school diploma in hospitality and restaurant management

Job description

The French Hospitality Group is seeking a Guest Relations professional to deliver professional and personalized service in Paris airport lounges. You will welcome passengers, provide information, manage service and clearance, and help restock buffets with support for kitchen duties as needed.

Proficiency in computer skills and English is required, along with a vocational hospitality diploma or 2 years of related experience and a strong focus on customer service.