Air Traffic Agent (F/M) ORY (2)

Aviapartner Group; France; Hybrid; EUR 21,000 - 30,000; Full time

Job summary

Aviapartner Group in France seeks an Aircraft Handling Coordinator to plan unloading/loading operations, coordinating stakeholders around the aircraft, and ensuring safety and punctual performance.

You will prepare loading instructions, monitor cargo and balance, and communicate with the flight crew and airlines. Shift work includes weekends and holidays, with outdoor duties as required.

Qualifications

• 1-2 years of professional experience in the field.
• Proficiency in Office Suite and airline software.
• Mastery of airline procedures.
• Proficiency in professional English in the field.

Responsibilities

• Plan unloading and loading operations and establish forecast load state.
• Coordinate phases of aircraft handling on departure and arrival.
• Ensure safety and security measures and compliance.
• Update flight information and compile flight file.
• Communicate with Captain and cabin crew about flight specifics and incidents.
• Transmit information and archive flight documentation.

Skills

Office Suite

Airline procedures

Professional English

Data collection

Education

Bachelor's degree

Driver's license

Mandatory accreditations related to activity

Tools

Internal software

Airline software

Job description

Main activities of the position

Prepare unloading and loading instructions

• Collect operational data of the flight to be processed and its specificities.
• Plan unloading and loading.
• Establish the forecast load state: provisional mass and balance estimate.
• Establish unloading and loading instructions.

Finalize loading and balancing documents and compile the flight file on internal DCS and Loadform

• Collect information to adjust loading and balancing of flights in real time (evolution of cargo in hold and cabin, alerts from the information system, last-minute changes…).
• Establish the mass and balance estimate based on the flight closure elements.
• Communicate with the Captain on the final load state and last-minute changes for validation.

Coordinate the different phases of aircraft handling on departure and arrival

• Ensure crew shuttle operations.
• Verify the presence of different stakeholders and equipment.
• Coordinate activities of stakeholders around the aircraft.
• Supervise passenger boarding / disembarkation, loading / unloading, fueling, and incident management operations.
• Monitor intervention deadlines of different teams.
• Check compliance, quality, and safety of aircraft service operations: hotel loading, fueling, water and waste disposal… as well as security measures (baggage reconciliation).
• Alert the supervisor in case of malfunction or anomaly.
• Interact with air navigation services to determine take-off and landing slots.
• Position jet bridges.
• Perform headset communications.

Check the loading

• Check compliance of baggage or cargo loading / unloading operations with the loading plan(s) and current procedures.

Communicate with cabin crew

• Edit and transmit the flight file to cabin crew.
• Inform the Captain about flight specifics and any incidents.

Transmit information and ensure document processing at the end of intervention

• Update flight information for other stops or other stakeholders in the airport operation chain.
• Compile, classify, and archive the flight file.
• Write reports.

Communicate with airlines and airport manager

• Respond to assistance requests and customer airlines.

Ensure compliance with safety rules and security measures

• Report safety or security-related events.

REQUIRED SKILLS / JOB REQUIREMENTS

• The position requires one to two years of professional experience in the field or profession.
• Proficiency in dedicated computer tools (e.g., Office Suite, internal software, airline software, etc.).
• Mastery of airline procedures.
• Proficiency in professional English in the field of activity.

REQUIRED EDUCATION / CERTIFICATIONS / MANDATORY ACCREDITATIONS

• The position requires a Bachelor's degree, obtained in the specialty or equivalent training.
• Holder of a driver's license.
• Holder of certifications related to the activity (e.g., vehicle driving).
• Acquisition and mastery of mandatory authorizations and accreditations.

POSITION CHARACTERISTICS AND ENVIRONMENT

• The profession is practiced in regulated areas and requires administrative authorizations.
• Shift work including weekends and holidays.
• Mainly outdoor work.
• Wearing professional attire and safety equipment is mandatory.
• Compliance with the "Uniform Charter" is mandatory (uniform, presentation, behavior).