AI Solutions Value Realization Ops Lead

Mistral; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Mistral is seeking a strategic Business & Operations partner to scale the operating system powering pre-sales and post-sales activities for the Solutions team. You will translate a value vision into processes, automations, KPIs and reusable value frameworks, embedding ROI-driven practices across customer engagements.

In this role you’ll build cross-functional playbooks, align with Revenue Growth, RevOps, CSMs and Product & Engineering, and ensure consistent execution across geographies while

Qualifications

• 4+ years in strategic operations or chief-of-staff roles in technical sales or solutions engineering.
• Ability to bring structure to ambiguity and drive cross-functional initiatives from strategy through execution.
• Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities.
• Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
• Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.

Responsabilités

• Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE.
• Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP.
• Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team.
• Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value.
• Define the reporting layer and metric catalog and build the dashboards that turn our data foundation into decisions and proof of value.
• Stand up the customer satisfaction measurement system as a core input to value realization.
• Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle.

Connaissances

Strategic operations

Cross-functional leadership

Process optimization

Negotiation skills

Execution mindset

Internal tools

ROI frameworks

Data dashboards

AI fluency

English fluency

Description du poste

Mistral is seeking a strategic Business & Operations partner to scale the operating system powering pre-sales and post-sales activities for the Solutions team. You will translate a value vision into processes, automations, KPIs and reusable value frameworks, embedding ROI-driven practices across customer engagements.

In this role you’ll build cross-functional playbooks, align with Revenue Growth, RevOps, CSMs and Product & Engineering, and ensure consistent execution across geographies while