Advanced Service Technician

Signode; France; On-site; EUR 42,000 - 62,000; Full time

Job summary

Signode is seeking an experienced Advanced Service Technician to deliver high-level technical support for commissioning, troubleshooting, upgrades, and servicing of equipment at customer sites and remotely.

You will serve as a key resource for field teams and customers, ensuring safe, efficient, and high-quality service delivery, with responsibilities across installation, diagnostics, and training, while maintaining detailed service reports and collaborating with engineering for continuous

Qualifications

• 5+ years’ experience with industrial equipment (Signode or similar preferred).
• Strong troubleshooting and problem-solving skills.
• Knowledge of electrical, PLC, hydraulic, and mechanical systems.
• Proficient in English and MS Office.

Responsibilities

• Lead/support installation, commissioning, and upgrades of equipment on-site.
• Diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and PLC issues.
• Provide technical guidance and training to field technicians and customers.
• Deliver remote support via phone/email to ensure fast issue resolution.
• Maintain accurate service reports, documentation, and system records.
• Collaborate with engineering and cross-functional teams for continuous improvement.
• Ensure compliance with all safety standards and procedures.

Skills

Troubleshooting & diagnostics

Electrical & PLC knowledge

Mechanical systems

MS Office proficiency

English proficiency

Education

Associate degree or equivalent technical training

Job description

We are seeking an experienced Advanced Service Technician to deliver high-level technical support for commissioning, troubleshooting, upgrades, and servicing of equipment at customer sites and remotely. This role serves as a key resource for field teams and customers, ensuring safe, efficient, and high-quality service delivery.

Key Responsibilities

• Lead/support installation, commissioning, and upgrades of equipment on-site
• Diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and PLC issues
• Provide technical guidance and training to field technicians and customers
• Deliver remote support via phone/email to ensure fast issue resolution
• Maintain accurate service reports, documentation, and system records
• Collaborate with engineering and cross-functional teams for continuous improvement
• Ensure compliance with all safety standards and procedures

Qualifications

• Associate degree or equivalent technical training
• 5+ years’ experience with industrial equipment (Signode or similar preferred)
• Strong troubleshooting and problem-solving skills
• Knowledge of electrical, PLC, hydraulic, and mechanical systems
• Proficient in English and MS Office
• Team-oriented, reliable, and safety-focused

Additional Information

• Up to 70% travel required
• Work across field, customer site, remote, and office environments

Join us to play a critical role in delivering reliable equipment performance and outstanding customer service.